Title: Quotations Assistant
Company: Summit Electric Supply
Industry: Wholesale
Department: Gulf Coast Texas Region
Type of Employment: Full-time
Experience Level: Associate
Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution.
Job Description The successful candidate will work closely with their team and their customers by fulfilling Requests for Quotations from a Bill of Material. Exceptional service to external and internal customers is critical to your success in this position. Summit offers ongoing training and industry related education opportunities, as well as competitive benefits and salary packages.
As an Quotations Assistant you will:
- Support the overall Service Center sales strategy as an integral part of the sales team through efficient and timely responses to internal and external customers
- Accurately review incoming Request for Quotations (RFQs) on customer submitted Bills of Materials and prepare quotations for customers on requested products and services
- Contact manufacturers directly or through local representatives to obtain product and pricing information as necessary, utilizing knowledge of products requested and manufacturers service levels to determine the best solution for a customer.
- Determine pricing estimates for materials using a variety of criteria, such as inventory availability, competitive position, price validity, and other logistical considerations.
- Assist customers primarily over the internet via email, and/or phone as needed.
- Partner with Project Quotations Specialists, CSRs, Account Managers, Service Center Managers or other Summit associates as needed to maintain levels of excellence throughout Summit
- Proactively follow up on customer RFQs and direct any questions, challenges or needs to the appropriate Summit associate for resolution
- Build and maintain customer relationships through timely response to customer RFQs. Maintain records of customer quotations.
- Assist Project Quotations personnel as directed
- Other administrative duties as needed.
- Participate in continuous training sessions, online learning platforms, and lunch & learns to increase sales skills, product and industry knowledge and pursue career development
Qualifications As an ideal candidate you will have:
- Proficiency in Microsoft Office Suite (Excel, Word)
- Strong customer service orientation both external and internal.
- Keen eye for details and excellent number perception skills.
- Excellent Time Management strong ability to organize and manage multiple priorities.
- Excellent interpersonal and communication skills (verbal and written)
- Customer focused and results oriented
- Team player who thrives in a fast paced environment. Ability to work independently as needed.
- Must be willing to learn additional roles on an as-needed basis.
- High school education or GED equivalent required.
Beneficial Skills and Experience:
- College degree preferred. Areas of study in Finance, Business Administration, Supply Chain, or Construction Management a plus
- Previous experience in the electrical industry. Knowledge of products and electrical systems associated with commercial and industrial projects, construction, and maintenance a plus.
- Experience with ERP software (SAP preferred)
- Advanced knowledge of Excel
Additional Information All your information will be kept confidential according to EEO guidelines.
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Equal employment opportunity, including veterans and individuals with disabilities.
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