TechZone Student Manager - Military veterans preferred

Date Posted: 2025-05-02
Company: Villanova University
Job Category: Other

Salary Range: /yr
Types of Work:
  employee   contract

Location:
City: Villanova
State: Pennsylvania
Zip code: 19085
Country: United States

Villanova University

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Information

Posting Number:20255507VPosition Title:TechZone Student ManagerPosting TypeStudentHours/week:40Eligibility:Work study preferred but open to all studentsSemester2025 SummerLocation Detailed Work Schedule

M-F 40 hours a week

Number of positions:3Department:715-UNIT - Technology Support ServicesContact Name:Seth CareyContact Phone/Extension:610-519-7207

Position Summary Information

Job Description Summary:

This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students, and display advanced problem solving and critical thinking.

The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 20th-August 12th.

Requirements:

- Manage the general activity of the TechZone
- Carry out duties as assigned at the TechZone
- Mentor and train new student workers at the TechZone
- Take an active role in creating documentation for tier-0 and tier-1 support issues at the TechZone
- Provide first level help desk and walk up support to provide support of all UNIT supported systems.
- Consult with students, faculty, and staff on complex issue regarding Villanova technology and systems.
- Assist with computer problems and provide diagnosis and resolutions.
- Log calls utilizing TeamDynamix (TDX) ticket system.

Additional Information:Physical Demands Summary:

Light lifting, up to 50lbs

Wage Rate:$15/hr

Posting Detail Information

Closing Date (11:59pm ET):Open Until FilledYes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a registered Villanova student?
   • Yes
   • No
2. * Are you eligible for work study?
   • Yes
   • No
   • I don't know
3. * What is your availability? (days and times)

   (Open Ended Question)

4. * Have you ever worked on campus before? If “Y”, what department and semester/year?

   (Open Ended Question)

Optional Applicant Documents:

Required Documents

Optional Documents

Equal employment opportunity, including veterans and individuals with disabilities.

PI270001307