Manager, Travel & Expense - Military veterans preferred

Manager, Travel & Expense

US-NY-Seneca Falls

Job ID: 2025-14387
Type: Employee
# of Openings: 1
Category: Finance and Accounting
US-NY-SF-Main Office-F-58

Overview

The Manager, Global Travel & Expense is responsible for overseeing ITT’s expense reimbursement process, including ownership and administration of our Concur Expense Management system, and reporting and compliance with ITT’s T&E Policies. Additionally, this role will partner closely with our TMC and corporate card provider. The Manager, Global Travel & Expense will lead our T&E team through day-to-day operations. This role will also ensure the execution of the T&E strategy and policy, implement tools, build processes, collaborate cross functionally, while maintaining an exceptional employee experience. The role will report directly to the Director of AP and T&E.

• Lead and develop Travel, Expense, Corporate Cards operations in compliance with internal policies, controls, and procedures
• Continuously benchmark and refine policies and procedures to align with business needs, best practices, industry regulations, standards, and trends
• Ensure the proper application of ITT’s global and any local/regional expense and travel policies and procedures
• Act as point of escalation to ensure timely remediation of issues related to Concur, corporate cards, and TMC
• Execute on strategic plans to deliver value, scale, and efficiencies while improving sustainability and duty of care
• Establish a trusted relationship with cross-functional partners, including HR, Internal Audit, Sourcing, IT, and Finance
• Implement key reporting and metrics to monitor compliance, operational efficiency and quality of service; Provide detailed reporting and analysis to senior leadership
• Manage, coordinate and support the integration and onboarding of additional business units into Concur, corporate cards and TMC, special projects, analysis and ad-hoc tasks as needed

• Identify, propose and execute levers for optimizing processes, communication and savings linked to travel and expenses

• Manage the day-to-day operations of the T&E team, ensuring compliance with company policies and procedures.
• Responsible for managing Internal Audit Team requests and addressing audit observations as needed.

• 8+ years of Travel & Expense experience with 3+ years of supervisory experience required
• Deep understanding of Concur Expense and Travel Management
• Experience with Travel & Expense tool implementation, enhancements, and SOX requirements
• Ability to work with a global team in a matrix organization
• Excellent oral and written communication with proven ability to influence up, down and across the organization
• Comfortable enforcing company policies while maintaining employee satisfaction
• Strong project management and problem-solving skills
• Ability to multitask in a fast-paced environment
• Detail oriented and results driven
• Bachelor's degree in Business Administration, a related field or equivalent experience

Other Qualifications & Desired Competencies

• Strong problem-solving, analytical, interpersonal and communication skills.
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties.
• Displays strong initiative and drive to accomplish goals and meet company objectives.
• Takes ownership and responsibility for current and past work products.
• Excellent organizational and time-management abilities.

Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR).  All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

 “ITT Corporation is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.”

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