Patient Access Services Rep/UKHC - Military veterans preferred

2025-05-03
University of Kentucky
Other

/yr

  employee   contract


Lexington
Kentucky
40502
United States


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitlePatient Access Services Rep/UKHCRequisition NumberRE50161Working TitlePatient Access Services RepresentativeDepartment NameH4027: REV Cycle MGT-PFEWork LocationLexington, KYGrade Level07Salary Range$17.50-27.31/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

AA

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

1 yr

Required License/Registration/Certification
None
Physical Requirements
Office work/clerical
Shift
Monday through Friday, 8am-5pm
Job Summary
A Patient Access Services Representative’s main responsibilities include customer service, department specific tasks, administrative duties, communication skills, and accurate documentation. The duties of Representatives include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to the successful creation of accurate patient accounts. Representatives ensure department policy and procedure is fully understood and followed.
Skills / Knowledge / Abilities
4 Years Healthcare and/or Customer Service Experience
Does this position have supervisory responsibilities? NoPreferred Education/Experience
One year
Deadline to Apply05/08/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate the number of years of paid work experience you have in a position in which you were directly responsible for patient registration or insurance verification
    • None
    • More than 0, up through 1 year
    • More than 1, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  2. * Do you have training and/or experience with Epic?
    • Yes
    • No
  3. * Please indicate the average number of patient interactions that you have been directly responsible for handling on a daily basis (i.e. scheduling, registration, customer service, etc.).
    • None
    • More than 0, up through 20
    • More than 21, up through 40
    • More than 41, up through 60
    • More than 61, up through 80
    • More than 81

Applicant Documents
Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter




    Equal employment opportunity, including veterans and individuals with disabilities.

    PI270100695

     

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