Access Services Coordinator - Military veterans preferred

Posting Number:
0601207

Position Title:
Access Services Coordinator

FLSA:
Non-Exempt

Job Type:
Full-Time

Staff Term:
12 Months

Staff Work Schedule (hours/dates):
Monday-Friday 8:30am-4:30pm

Academic Year Schedule (dates):


Faculty Term:


Position Type:
Staff

Department:
Library

Job Summary/Basic Function:

1. Access services: Supports patrons with borrowing, lending, and other immediate library needs at the library service desk. Obtains external library resources requested by the Wheaton community. Responds to requests from external libraries for Wheaton owned material. Creates, updates, and follows procedural manuals for interlibrary loan. Communicates with patrons and staff at other libraries about borrowing and lending, overdue notices, and associated requests. Verifies and invoices for lost items or transactions involving payments. Participates in processing course and electronic reserves. Receives incoming requests, determines processing method, and prioritizes workflows. Digitizes materials requested by patrons while complying with copyright laws.
2. Student employment: Develops and leads a multiyear plan to improve the library student employment experience, incorporating critical engagement with data and information through specialized training and projects. Trains, mentors, and schedules a large team of student employees. Creates structure for training that empowers students to track their growth and learning. Develops new models for student involvement in library outreach activities, and supports these functions at the library service desk.
3. Collection maintenance: Supervises students and participates in shelving library books. Coordinates and ensures accuracy of shelf-reading. Conducts book inventory and shifting projects, stacks measurement, and providing stack space reports. Performs daily inspection of all library floors to return, retrieve and re-shelve materials. Searches for missing or incorrectly shelved items.
4. Inclusion and belonging: Identifies the equity and access needs of our community and the ways to effectively meet those needs with library resources and services. Contributes professional expertise to projects that advance equity, inclusion, justice and belonging on campus.
5. Professional development: Maintains and enhances skill sets through participation in workshops and trainings. Develops and maintains expertise as needed with new technology or workflows. Maintains knowledge of relevant organization-wide services and policies. Participates in staff meetings and organization-wide activities/groups. Monitors and recommends responses to trends in the access services, student employment, and student engagement landscape. Collaborates with colleagues on consortial initiatives and engages in professional development opportunities.
6. Other Duties: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.

Minimum Qualifications:

• Bachelor’s degree required

• 1-3 years experience required
• Equivalent combination of education and work experience can be substituted

• Strong commitment to public services
• Strong supervisory skills
• Well-organized, with strong analytical and problem solving skills
• Team orientation, flexibility, versatility, and ability to work both independently and collaboratively in a complex and changing public service environment
• Strong oral, written, and interpersonal skills and the ability to interact effectively with students, faculty, and staff
• Ability to juggle constantly changing demands at a busy public service point
• Effective conflict resolution skills
• Proficiency with specialized digitization processes, software and equipment essential to departmental operations, e.g., scanners, editing of digital images, creation of accessible PDF files.
• Effective oral and written communication skills
• Demonstrated commitment to practices that foster inclusion and belonging

• Intermediate proficiency in Microsoft Office and/or Google Workspace

Preferred Qualifications:

• Basic proficiency in research databases
• Intermediate proficiency in interlibrary loan systems such as Tipasa or ILLiad

Compensation and Benefits:


Physical Demands:

• Sitting
• Repetitive hand motion (such as typing)
• Hearing, listening
• Talking
• Standing
• Walking
• Bending
• Stooping
• Climbing stairs/ladders
• Kneeling, squatting
• Crouching
• Crawling
• Reaching overhead
• Pulling, pushing
• Lifting – up to 50 pounds

ADA Statement:

Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Eeo Statement:
Wheaton College is an equal opportunity/affirmative action employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability. In a continuing effort to maintain and enrich an intellectually diverse learning environment, the Department and the College actively encourages applications from women and members of underrepresented groups. Wheaton’s core belief is that valuing diversity is pivotal to personal development, intellectual expansion, and societal equity. Our community is united by a shared dedication to equity and access that is essential to providing a transformative education in the Liberal Arts and Sciences.

Posting Date:
05/02/2025

Closing Date:


Open Until Filled:
Yes

Contact(s):
Office of Human Resources

Contact Phone/Extension:
508-286-8206

Contact Email:
careers@wheatoncollege.edu

Contact Fax:


Special Instructions to Candidates:
The federal government and the state of Massachusetts have made the decision to end the COVID-19 public health emergency. Effective June 1, 2023, the college will no longer require COVID-19 vaccinations and boosters for members of our community. Rather, we strongly recommend that everyone stay up to date on their vaccinations, including boosters, as recommended by their health care provider. While we will no longer require COVID-19 vaccinations, we strongly encourage members of our campus community to adhere to public health recommendations for vaccination to protect against COVID-19, as well as influenza and other diseases.

References:


Supplemental Questions:

Required fields are indicated with an asterisk (*).

Optional & Required Documents:
Required Documents

1. Cover Letter
2. List of References
3. Resume

Optional Documents

Equal employment opportunity, including veterans and individuals with disabilities.

PI270179786