Branch Manager, I - Military veterans preferred

Branch Manager  

Sand Springs, OK  

Onsite Position

301 E. 2nd Street, Sand Springs 74063

Full Time

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Responsible for performing audits, as it relates to federal, state, and bank policies, procedures and regulations including all cash audits, quarterly negotiable audits and maintaining branch audit books. Must adhere and practice strong internal control procedures at all times while complying with all applicable laws and regulations.  

Manage the daily routine and customer service level of the branch personnel. Extraordinary customer service will be required of each employee at all times.  

Brief employees on current sales goals, promotions, and other relevant information  

Obtain and track sales goals for the entire branch, including monthly score card performance reviews with each employee  

Evaluate employee performance and provide feedback and coaching as needed  

Recognize employee achievements and encourage excellence in the work environment  

Manage budgets, allocating branch funds, and defining financial objectives  

Interact with customers on a regular basis to ensure satisfaction and gain useful feedback  

Resolve customer problems as need  

Perform branch personnel duties as needed  

Proactively solicit new loan and deposit business  

Regular and consistent attendance is an essential function of this position

Adhere to high ethical and professional standards  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

REQUIREMENTS  

Banking experience 

Management experience  

Leadership skills  

Knowledge of federal, state, and bank policy, procedure and regulations   

Strong customer service skills  

Excellent interpersonal, listening, verbal and written communication skills  

Strong background in sales and sales management practices  

Basic computer skills, advanced skills with Microsoft Office  

Must be able to interact with other offices and departments for accurate resolutions to problems/errors  

  PREFERRED SKILLS AND QUALIFICATIONS  

Bachelor’s Degree in Business Administration or a related field or the equivalent work experience  

Successful sales record in a retail banking environment; with knowledge of bank products and services  

Bilingual (Spanish) a plus  

PHYSICAL REQUIREMENTS  

Constant use of computer screens and reading of reports  

Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile  

Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear  

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials  

Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)  

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
 EOE - BancFirst is an Equal Opportunity employer.

Diversity…Our differences enhance business performance.