Field Sales Executive - Military veterans preferred

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Role Context

DHL Express is seeking a proactive and driven Field Sales Executive with a solid understanding of logistics and freight forwarding to join our high-performing sales team. This role is responsible for acquiring new business, managing a portfolio of SME and mid-tier customers, and driving revenue growth across our Express and Freight services.

Key Responsibilities:

• • New Business Development:
  • Identify and engage prospective clients to generate new business opportunities.
  • Promote DHL Express and Freight Forwarding services by understanding client supply chain needs and providing tailored solutions.
  • Conduct face-to-face meetings and client visits to present proposals and close sales.
  • Customer Relationship Management:
  • Build and maintain strong relationships with a portfolio of customers within an assigned territory.
  • Provide exceptional service support, resolve customer issues, and ensure client retention and satisfaction.
  • Sales Strategy Execution:
  • Develop and implement territory sales plans in alignment with overall sales strategy.
  • Actively contribute to marketing campaigns, trade events, and product launches.
  • Collaboration:
  • Work closely with DHL operations, customer service, and DHL Global Forwarding (DGF) teams to ensure service excellence.
  • Coordinate with cross-functional teams to provide integrated Express and Freight solutions.
  • Reporting & CRM:
  • Maintain accurate and up-to-date customer records, visit reports, and opportunity tracking using CRM tools (Comet and Stellar).
  • Monitor sales performance and pipeline against targets, and provide timely updates to management.

Key Requirements:

• Education:
• Bachelor’s degree in Business, Sales, Logistics, or a related discipline.
• Relevant certifications in logistics, freight forwarding, or sales are advantageous.
• Experience:
• Minimum 2–4 years’ experience in field sales, preferably in logistics, express delivery, or freight forwarding.
• Proven ability to meet and exceed sales targets in a competitive B2B environment.
• Skills & Attributes:
• Strong communication, presentation, and negotiation skills.
• Good knowledge of international shipping, Incoterms, customs procedures, and transport modes.
• Highly motivated, self-disciplined, and capable of managing time and priorities independently.
• Confident using Microsoft Office and CRM systems.