Your IT Future, Delivered

Product Manager - Telecoms (Network)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.

At IT Services, we are passionate about telecoms and network infrastructure, and our team is continuously growing. As a Product Manager for Network Services, you will take the lead in shaping, delivering, and optimizing our global network product strategy. You will work in a dynamic and collaborative environment where you will drive innovation, performance, and security in DHL’s global network landscape.

#DHL #DHLITServices #NetworkInfrastructure #GreatPlace

Grow together

We are seeking an experienced and highly motivated Product Manager capable of working independently to lead the development and lifecycle management of our enterprise network infrastructure products. This includes DHL Core Network, WAN Connectivity, LAN Connectivity, SD-WAN, cloud networking, and connectivity platforms. You will play a pivotal role in defining strategy, setting priorities, and collaborating with cross-functional teams across architecture, engineering, operations, procurement, and business stakeholders to ensure delivery of scalable and resilient global network solutions.

Key Responsibilities:

• Product Strategy: Define and execute the product vision and roadmap for global network infrastructure, ensuring alignment with business needs and IT strategy.
• Lifecycle Management: Manage the end-to-end lifecycle of network products and services, from design and development through operations and retirement.
• Innovation & Optimization: Identify and implement opportunities for innovation, automation, cost optimization, and performance improvement across network services.
• Vendor & Stakeholder Management: Collaborate with global vendors and internal stakeholders to ensure effective delivery, performance, and governance of network services.
• Security & Compliance: Ensure network solutions are secure, resilient, and aligned with internal security standards and compliance requirements.
• Risk Management: Conduct regular assessments of network infrastructure risks and ensure mitigation strategies are in place.
• Collaboration: Work closely with architecture, engineering, cybersecurity, application teams, and service owners to ensure seamless integration of network services.

Qualifications:

• Experience: 5+ years in network infrastructure or telecommunications product, project or service management within large-scale enterprises.
• Technical Knowledge: Solid understanding of network technologies including WAN Connectivity, LAN Connectivity, SD-WAN, MPLS, Internet connectivity, DNS, DHCP, and cloud networking (Azure/GCP).
• Strategic Thinking: Strong ability to define product vision, prioritize requirements, and translate technical solutions into business outcomes. Skilled in designing and analyzing cost models to evaluate project feasibility and drive financial decision-making.
• Communication Skills: Excellent written and verbal communication skills; ability to present to senior stakeholders and technical teams alike. Ability to collaborate effectively with global virtual teams across multiple time zones, including participating in conference calls outside of Asia Pacific business hours as needed. Collaborates closely with Architects and Subject Matter Experts to effectively communicate new standards and drive compliance across projects and initiatives
• Leadership: Proven ability to lead cross-functional teams and influence across organizational boundaries. Strong interpersonal skills with the ability to effectively manage and collaborate with business unit stakeholders and drive successful outcomes.
• Problem Solving: Analytical mindset with a structured approach to solving complex infrastructure challenges.
• Automation Mindset: Experience with network automation and orchestration tools is a plus.
• Global Experience: Experience managing global network products or projects with distributed teams is a strong plus.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility
• Outpatient (unlimited) and inpatient medical coverage for employees
• Personalized flexi benefit plan for you and your family
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones
• Modern offices with free parking space

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.