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System Support Specialist

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our Identity and Access Management (IAM) team is continuously expanding. No matter your level of System Support proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #AsOne

Grow together

This role will work within Build and Run Operations – Identity & Access Management (IAM) team and will be primarily managing the daily operations of the Main Directory Services and Cloud Identity service.

For any issues related to the directory services globally within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing and implementing all necessary changes to the directory services infrastructure to ensure it meets the business agreed SLA and on-time to provide quality service support globally.

Last but not least, the services within IAM such as Microsoft Active Directory, Microsoft AD LDS,  Entra ID and Hyper-V are all in your support league.

Ready to embark on the journey? Here’s what we are looking for:

As a System Support Specialist having hands-on experience on Windows Server management and Hyper-V virtualization is a huge plus. Very good knowledge of Microsoft Directory Environment (Active Directory & Entra ID) will also be an integral part of this role.

You are a System Support aficionado, therefore you have a good understanding of Identity Provider & Directory Server. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service
• Annual bonus
• On-going professional & technical training and certifications
• Flexible working hours with home office possibilities
• Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership
• Multisport card, Discounts with selected partners, Rewards for work anniversaries, Company events and Health Days, Fruit days, On-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more