Unified Communications Engineer - Military veterans preferred

2025-05-08
National Capitol Contracting
Other

/yr

  employee   contract


Alexandria
Virginia
22301
United States

National Capitol Contracting


Position Title: Unified Communications Engineer

Requisition ID: 1089

Location:US Patent and Trademark Office, Alexandria, VA, US

Category:Exempt


Posted Date:Yesterday


Description:

Position Summary

This is a remote position requiring candidate to be located within one hour of Alexandria, VA.

National Capitol Contracting (NCC) is seeking a qualified and passionate Unified Communications Engineer/Senior Voice Engineer with experience with Microsoft Teams Voice and telephony systems in general. The qualified candidates must be able to manage themselves and lead others with a proven track record of customer-facing Teams Voice deployments, must have experience with Cisco Session Border Controller (SBC).

Key Areas of Responsibility

  • Provide support for the Tier 2 Service Team regarding any escalations.
  • Maintain and support the current Cisco SBC’s, Teams and Cisco configurations.
  • Identify, diagnosis and resolve VoIP, and Data (Unified communications) general component issues.
  • Help client’s structure, plan, estimate, deliver, Deploy and operate the Teams services, cloud connectivity, and network infrastructures supporting an enterprise architecture.
  • Build technical artifacts for Engineering and operational teams.
  • Provide mentoring and coach junior engineers, including providing training and support as required
  • Resolve escalated network and security support issues

Minimum Requirements

  • Ability to pass security suitability process for government clients and obtain and maintain a Public Trust Clearance.
  • Must possess a valid driver's license and have history of safe driving.
  • Minimum of (5) five years of experience with applying VoIP protocols, VoIP codec, Cisco Session Border Controller (SBC), and Unified Computing System (UCS) on an enterprise network.
  • Experience with Analog, Voice, and Expressway Gateways.
  • Working Knowledge of TCP/IP, SIP, QoS, DNS, and LDAP.
  • Experience with Cisco Router Voice Gateways (H.323, MGPC and SIP).
  • Familiarity with Microsoft Teams Voice administration.
  • Excellent written and verbal communication skills.
  • Able to manage multiple tasks and deliverables.

Preferred Qualifications

  • CCNA Certification
  • MS Teams certifications and/or hands on experience

Special Position Requirements

Schedule: Monday - Friday, 8am to 4pm EST, with some scheduled evening or weekend work as needed by client. Will require onsite work on occasions, but will be scheduled a head of time.

Physical Demands: Ability to lift up to 50 lbs.



NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us. Please reference the position in your email.

NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.



NCC is an Equal Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disabled).



Equal employment opportunity, including veterans and individuals with disabilities.

PI270463903

 

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