PATIENT SERVICES REPRESENTATIVE - Military veterans preferred

2025-05-08
Graves Gilbert Clinic
Other

/yr

  employee   contract


Bowling Green
Kentucky
42101
United States


Position Title: PATIENT SERVICES REPRESENTATIVE

Requisition Number: PATIE002961

Location: Bowling Green, KY 42103, USA

Job Category: Administration

Position Type: Full-Time

description:

Job Details

Description

Scheduling appointments, procedures, and/or surgeries

Working with patients, team members, and ancillary services to ensure smooth flow of patient care

Multi-line telephone communications

Electronic documentation

May assist with pre-certifications and authorizations for surgery and procedures.

As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings

Other duties as assigned/needed

Qualifications

Skills

Required

Time-Management
Advanced

Telephone Etiquette
Advanced

Teamwork Ability
Advanced

Scheduling
Advanced

Reliable Transportation
Advanced

Pre-certification
Intermediate

Organizational
Advanced

Oral Communication
Advanced

Multi-Tasking
Advanced

Medical Office
Intermediate

Interpersonal
Advanced

Electronic Medical Record
Advanced

Documentation
Advanced

Customer Service
Advanced

Computer
Advanced

Attention to Detail
Advanced

Accuracy
Advanced

Behaviors

Required

Team Player
:Works well as a member of a group
Loyal
:Shows firm and constant support to a cause
Enthusiastic
:Shows intense and eager enjoyment and interest
Detail Oriented
:Capable of carrying out a given task with all details necessary to get the task done well
Dedicated
:Devoted to a task or purpose with loyalty or integrity
:

Motivations

Required

Self-Starter
:Inspired to perform without outside help
Growth Opportunities
:Inspired to perform well by the chance to take on more responsibility
Goal Completion
:Inspired to perform well by the completion of tasks
Ability to Make an Impact
:Inspired to perform well by the ability to contribute to the success of a project or the organization
:

Education

Required

High School or Equivalent or better.

Preferred

Some college or better.

Experience

Required

Background in scheduling

Preferred

Previous experience within a medical office preferred

Licenses & Certifications

Preferred

Assessment in Order Entry

Registerd Medical Asst.

Cert Clinical Med Assist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.





Equal employment opportunity, including veterans and individuals with disabilities.

PI270473910