Director, Quality - Military veterans preferred

The Director, Quality will provide leadership in the specific areas of Internal Audits, External Audits, Quality Training, Analysis of Data and Quality Systems Improvement and maintenance and will ensure ongoing compliance with all applicable regulations and standards through the continuous review of these systems. Serve as the focal point for all matters relating to quality, processes and systems. Decides matters of Quality Management System (QMS)/Corporate Business Process linkage and format, AS 9100/ISO interpretation and approach within the organizational structure, Manage and administer quality assurance program(s).

ESSENTIAL JOB FUNCTIONS:

·        Develop, implement, and maintain a QMS to current AS 9100 and/or ISO 9001 standards

·        Maintain certification of QMS (Business Operating System/BOS)for the enterprise

·        Establish and maintain QMS certification(s) at Projects as contractually required, or as directed/requested by Operations.

·        Develop policies, programs, and procedures relating to all aspects of Corporate Quality and AS 9100/ISO programs to include methods for process control, process improvement and audits.

·        Design, schedule, and manage quality audits across the enterprise

·        General improvements related to reviews and the establishment of appropriate metrics and key performance indicators.

·        Responsible for preparing, maintaining, and updating procedures related to the quality department.

·        Formulate and maintain quality control objectives and coordinates objectives with operating procedures in cooperation with other managers to maximize quality, reliability, and minimize cost.

·        Assist senior management and Project Quality personnel in the understanding of international standards to include guidance on compliance, inspections, and audits.

·        Ensure that the Corporate Business Process model and that the QMS template is implemented throughout the organization.

·        Ensure Process Owners have and achieve an implementation timetable by which they will document the current reality as simple, integrated descriptions of policy and processes.

·        Monitor BOS for reporting quality issues and activities.

·        Interface with IT staff to maintain BOS system integrity and functionality.

·        Track the effectiveness of customer satisfaction programs at project locations and report negative trends utilizing a balanced scorecard approach.

·        Implement and monitor the 3rd Party Customer Satisfaction Program.

·        Closely monitor Contractor Performance Assessments Reports (CPARs) for different contracts/task orders.

·        Act as the current ISO 9001 Management Representative.

·        Collect and analyze data to report, on a periodic basis, the state of quality, processes and systems performance and report to executive management on quality issues, trends and losses.

·        Resolve project quality deficiencies not corrected in a timely manner.

·        Work closely with Operations, Human Resources, Finance and Legal as well as Corporate Management to enhance performance as it relates to quality, systems and processes.

·        Perform role as quality program manager to ensure the timelines of assigned programs are achieved in concert with other business commitments.

EDUCATION & EXPERIENCE:

·        Bachelor Degree or equivalent experience with 10 years of experience in Quality Assurance/Compliance

·        At least 7 years of experience in managing direct reports at the manager level

LICENSE & CERTIFICATIONS: ASQ Certification preferred (CQM, CQE, CQA)

KNOWLEDGE & SKILLS:

·        Knowledge of AS9100, AS9110, and AS9120 Physical Demands/Working

·        Excellent communication skills both verbal and written and the ability to interface effectively with personnel at all levels of the organization, with regulatory agencies and customers;

·        Well-organized and accustomed to maintaining excellent records;

·        A “hands-on” individual who is capable and dedicated to getting the job done with minimal support and direction;

TRAVEL: Periodic for program reviews, audits, and upon request

SECURITY CLEARANCE: Active Secret Clearance Or ability to obtain

Intrepid Global Solutions, LLC.

Intrepid Global Solutions, LLC. (IGS), is a leading international services company that provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics - to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.

Intrepid Global Solutions, LLC. (“IGS” and/or “Company”) and its affiliates, including but not limited to IAP World Services, Inc., and subsidiaries is an EOE, including disability/vets.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.