Vocational Case Manager - Military veterans preferred

Genex Service LLC


Vocational Case Manager

US-IL-Joliet

Job ID: 25-17983
Type: Regular Full-Time
# of Openings: 1
Category: Case Management
Mitchell International, Inc.

Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

This is a full-time, remote position. The candidate must be located in either central or Joliet, Illinois area due to daily local travel (40%) for in-person patient appointments.

• Coordinates the individual’s vocational training program while maximizing cost containment by getting the injured worker back to work.
• Conducts vocational assessment interviews and tests, which, in conjunction with the medical information and release, will allow the formulation of vocational goals.
• Works with the physicians and therapists to set up medical assessments to identify physical and mental capabilities which will aid in counseling the injured worker on vocational alternatives should limitations call for another type of work, or if necessary and appropriate, retraining.
• Researches training and pain programs, coordinates participation and monitors the individual’s success over the course of the program.
• Works with employers (past or potential) and employment placement facilities on modifications to job duties based on medical limitations and the employee’s functional assessment.
• Conducts job analysis to ensure a match before placing the client in the job; obtains, when necessary, physician approval.
• Provides job search skills training to claimants. Instructs on completing applications, identifying job markets, improving interview skills.
• Counsels them on alleviating anxiety and dealing with potentially negative attitudes among employers and employees.
• Coordinates the injured worker’s appointments and arranges and/or may personally escort them to the appointments. After placement, follows up by visiting the worksite, and evaluating activities and assessing performance. May provide exert testimony on litigated cases.
• Develops knowledge of current job market in an effort to identify alternative placements.
• Documenting and reporting all case activity is critical for successful vocational rehabilitation.
• Maintains all case documents in files ensuring a comprehensive and detailed source of information for all parties involved in the case.
• Prepares detailed evaluation reports, as per account guidelines, and case notes documenting each phase of activity as it is completed. 
• Maintains phone contact with all parties involved to monitor, update, and advance the vocational rehabilitation and to ensure that the case progresses.
• Compiles a case inventory monthly for submission to the branch manager to allow for proper billing and to calculate hours for bonus purposes.
• Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary paperwork for the insurance company, state, or other regulatory bodies.
• Coordinates case management with attorneys, insurance carriers, physicians, employers, and claimants. Serves as a main liaison in the rehabilitation process.

• Education: Associate Degree or Bachelor’s Degree in vocational evaluation, special education, behavioral psychology, or related field required. Master’s level and/or advanced study strongly preferred or as required by state law.
• Certifications, Licenses, Registrations: CRC, CCM, CDMS, LRC, or CVE eligibility required. Actual certification preferred, or as required by state law. 
• Experience: Prior industry-related experience in workers’ compensation preferred.
• Skills: Must meet all vocational case management eligibility requirements of the state/jurisdiction of hire. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. Excellent interpersonal skills.
• Internet: Must have reliable internet.
• Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
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