Financial Aid Representative (CS25-207) - Military veterans preferred

Positio Title: Financial Aid Representative (CS25-207)

Location: Edwardsville, IL


Division: Enrollment Mgmt

Apply Before: 00692

Department: Stu Financial Aid

FLSA: Non-Exempt

Description: Description

Overview:
Ready to make a difference? As a Financial Aid Representative, you'll be the friendly face (and voice) that guides students, parents, and staff through the world of financial aid. From explaining the application process to offering advice on payment policies, your role is all about providing helpful, clear, and expert guidance. You'll be working closely with a fun and supportive team, all while collaborating with the Assistant Director to keep things running smoothly in the Financial Aid Office!

What You'll Do:

• Be the go-to person for students, parents, and staff, helping them navigate financial aid requirements and eligibility with clarity and care.
• Conduct interviews with applicants and walk them through the ins and outs of the financial aid process.
• Help students find all available financial assistance, from federal to private sources, and encourage them to secure every possible resource.
• Represent the Financial Aid Office at fun events like visit days and high school presentations, helping spread the word about financial aid opportunities.
• Participate in interviews for new hires and grad assistants, plus contribute your ideas to policy discussions when invited by the Director.
• Keep all client-facing materials fresh and up-to-date, ensuring your colleagues and students have the best resources at their fingertips.

If you're passionate about helping students and want to be part of a dynamic, fun team that makes a real impact, we'd love to have you on board! Apply today and help guide students toward a bright financial future!

Minimum Acceptable Qualifications

1. Any one or combination totaling two (2) years (24 months) from the categories below:

A. College coursework in any discipline, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate's degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience performing office, business, or customer/relations activities.

The Ideal Candidate Will Have:

• Strong understanding of professional judgment to adjust FAFSA information in response to dependency status appeals.
• In-depth knowledge of University, state, and federal financial aid programs, including eligibility criteria, application processes, and resolving inconsistencies in applicant information.
• Solid understanding of University payment policies and procedures.
• Basic knowledge of U.S. tax forms and their relationship to financial aid application information.
• Ability to counsel student borrowers on debt management, utilizing various online resources.
• Familiarity with Banner to accurately interpret and revise applicant records, including recalculating financial need.
• Proficient in using technology to access information sources and produce student correspondence via word processing and email programs.
• Working knowledge of the University and its systems to ensure smooth operations.

If you're passionate about financial aid and helping students navigate their options, we'd love to have you on the team!

What We Offer:

Monday-Friday 8:00-4:30 (37.5 Hours Per Week)

SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:

• Medical, dental, and vision insurance
• University tuition waivers (full-time receive 100% waiver of tuition)
• Life insurance
• SURS retirement plan
• Supplemental retirement savings plans
• Paid vacation and sick leave accrual
• Generous holiday schedule/paid holidays
• WorkLife programs
• Employee Assistance Program (mental health and wellness)
• Employee discounts (local and national retailers)
• Flexible Spending Account Program

Supplemental Information

Civil Service Information: Civil Service Application - FAQs

Application Instructions: How to Apply - Step by Step

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, candidates must be a current Illinois resident.

Classification: State Universities Civil Service System Classification Number: 0052 - SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.

Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue.edu

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran's status.

We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu .

Benefits: SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:

• Medical, dental, and vision insurance;
• University tuition waivers (full-time receive 100% waiver of tuition)
• Life insurance;
• SURS retirement plan;
• Supplemental retirement savings plans;
• Paid vacation and sick leave accrual;
• Generous holiday schedule/paid holidays;
• WorkLife programs;
• Employee Assistance Program (mental health and wellness);
• Employee discounts (local and national retailers);
• Flexible Spending Account Program;

For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits


Opening Date: 05/07/2025

Closing Date: 5/20/2025 11:59 PM Central

Address: 1040 Rendleman Hall
Edwardsville, Illinois, 62026

Website: https://www.siue.edu/



Equal employment opportunity, including veterans and individuals with disabilities.

PI270564469