Intern - Information Technology - Military veterans preferred

Job Details

Description

ABOUT IREX

IREX is a global development and education organization. We strive for a more just, prosperous, and inclusive world, where individuals reach their full potential, governments serve their people, and communities thrive. We work in four areas essential to progress: cultivating leaders, empowering youth, strengthening institutions, and increasing access to quality education and information.

POSITION SUMMARY:

IREX is seeking an Information Technology (IT) Intern to support its global operations by assisting the DC-based IT team with day-to-day activities. The intern will help provide technical support to staff, maintain IT systems and inventory, and assist with audiovisual (AV) setups for meetings and events. This is a hands-on learning opportunity within a dynamic nonprofit environment, offering exposure to Office 365 tools and IT operations at a global organization.

The selected intern will be expected to work onsite three days per week, a maximum of 24 hours weekly. IREX’s IT Internship is scheduled to begin in June 2026 – August 2026, with the potential for extension.

RESPONSIBILITIES:

• Install, configure, update, and troubleshoot IT equipment and software for IREX staff and visitors
• Provide technical support and guidance via phone, email, or in person
• Assist with AV equipment setup and troubleshooting for meetings and events (cameras, screens, microphones, etc.)
• Document and report IT incidents, service requests, and solutions
• Manage and maintain IT inventory and records; help organize the IT storage room (including lifting equipment up to 40 pounds)
• Support the shipment and receipt of IT equipment to and from the office
• Follow IREX policies and procedures regarding IT security and compliance
• Collaborate with IT team members on projects and daily tasks
• Other support duties as needed.

SKILLS AND QUALIFICATIONS:

• Must be enrolled in an accredited College or University, and pursuing a degree in Information Technology, Computer Science, or related field.
• Holds a min. GPA of 3.2/4.0.

• Install, configure, update, and troubleshoot IT equipment and software for IREX staff and visitors.
• Provide technical support and guidance via phone, email, or in person.
• Assist with AV equipment setup and troubleshooting for meetings and events (cameras, screens, microphones, etc.).
• Document and report IT incidents, service requests, and solutions.
• Manage and maintain IT inventory and records; help organize the IT storage room (including lifting equipment up to 40 pounds).
• Support the shipment and receipt of IT equipment to and from the office.
• Follow IREX policies and procedures regarding IT security and compliance.
• Collaborate with IT team members on projects and daily tasks.

Key Learnings:

• Hands-on experience in a professional IT environment
• Mentorship from experienced IT professionals
• Opportunity to work on impactful IT projects

The hourly rate for this internship is expected to be between $19.00 - $20.00, based on your previous experience.

WORK ENVIRONMENT:

All employees are responsible for their own safety, as well as that of others in the workplace. To help us maintain a safe workplace, everyone must be safety-conscious at all times. This position is performed in a typical office environment. The noise level in the work environment is usually quiet to moderate. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Safe use of IREX equipment, as well as safe practices while on IREX property is essential.

EEO Statement

IREX is committed to equal opportunity and follows recruitment and selection practices that follow all applicable employment laws. To this end, IREX recruits, hires, trains, and promotes individuals based on merit and experience.

IREX will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, and the Americans with Disabilities Act Amendments of 2008.

We conduct background checks on all successful candidates.

This position is NOT eligible for telework and requires in-person attendance on designated days.

This position is not eligible for Immigration Sponsorship.

NO PHONE CALLS PLEASE