Repair Technician III - Component Level - Military veterans preferred

Description:

Highly skilled and detail-oriented Repair Technician III - Component Level to join our Service & Repair team. This position is responsible for advanced diagnostics and component-level repairs on modules, computer boards, and peripherals. The ideal candidate brings strong technical expertise in both hardware and software and is committed to delivering high-quality results while meeting customer expectations and turnaround time objectives.

· Perform customer support activities for electronic modules, computer boards, and peripheral equipment, with a focus on meeting standard warranty repair turnaround time of 20 business days.

· Conduct through-hole and surface-mount technology (SMT) rework, including fine-pitch SMT on printed circuit boards and modules.

· Interpret and utilize wiring block diagrams, assembly drawings, schematics, and bills of material to execute repairs and product upgrades.

· Replace SMT components and integrated circuits (ICs) using advanced soldering tools and techniques.

· Apply in-depth knowledge of both hardware and software to troubleshoot and resolve complex technical issues on boards and modules.

· Perform Product field failure root cause analysis down to the component level on system interface boards (SIBs), power supplies, computer-on-modules (COMe), and other electronic assemblies.

Generate clear and detailed field return failure analysis reports, documenting root cause and corrective actions.

· Associate degree in Electronics or equivalent technical certification.

· Minimum of 5 years' experience in component-level electronic repair, including SMT and through-hole technology.

· Strong oral and written communication skills.

· Proven ability to diagnose and repair complex electronic assemblies using schematics and diagnostic tools.

· Proficient in soldering techniques, including fine-pitch SMT and BGA components.

· Experience with diagnostic software, oscilloscopes, multimeters, and other bench equipment.

· Strong analytical and documentation skills.

Ability to consistently produce high-quality failure analysis reports with root cause and corrective actions.

PI270513200