Job TitleSTEPS Patient Relations AssistantRequisition NumberTE08601Department NameMG330: Obstetrics & GynecologyWork LocationLexington, KYSalary Range$20/hourType of PositionTemporaryPosition Time Status Full-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical Requirements
Ability to sit and stand for long periods of time.
Shift
8am-4:30pm
Job Summary
The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering the telephone.
Skills / Knowledge / Abilities
The ideal candidate will have customer service experience and be able to communicate calmly and helpfully during stressful and/or crisis situations. Should be able to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.
Does this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply05/28/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
