Director I, Database Engineering - Military veterans preferred

InComm


Director I, Database Engineering

US--

Job ID: 2025-16564
Type: Full-Time
# of Openings: 1
Category: IT - Infrastructure
InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

• Lead and manage multiple database operations teams to ensure the reliable and efficient performance of SQL Server, MySQL, Oracle, and Exadata databases.
• Develop and implement strategies for process modernization and improvement in incident management and service delivery.
• Drive the modernization of alerting and automation systems to enhance operational efficiency and reduce downtime.
• Collaborate with cross-functional teams to ensure seamless integration and support of database systems.
• Monitor and analyze database performance metrics to identify areas for improvement and implement corrective actions.
• Ensure compliance with industry standards and best practices for database management and security, including PCI, HIPAA, PII, CCPA, and SOC.
• Provide leadership and mentorship to team members, fostering a culture of continuous improvement and innovation.
• Manage contracts and work with managed service agreements to ensure optimal service delivery.
• Oversee vendor relationships and negotiate contract terms to align with organizational goals.

• Bachelor’s degree in computer science, Information Technology, or relative work experience
• Proven experience in managing database operations or engineering teams, with a focus on SQL Server, MySQL, Oracle, and Exadata.
• Strong knowledge of incident management and service delivery processes.
• Experience with modernizing alerting and automation systems.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills.
• Over 10 years of senior leadership experience in leading database operations or related teams.

Preferred Skills:

• Experience with cloud-based database solutions and technologies.
• Knowledge of DevOps practices and tools.
• Familiarity with ITIL framework and best practices.
• Experience with modernization with AI platforms like MS Copilot

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier IV

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