Patient Services Coordinator/UKHC - Military veterans preferred

2025-05-11
University of Kentucky
Other

/yr

  employee   contract


Lexington
Kentucky
40502
United States


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitlePatient Services Coordinator/UKHCRequisition NumberRE48393Working TitlePatient Services Coordinator - Radiology Support ServicesDepartment NameH3180:Imaging ServicesWork LocationLexington, KYGrade Level07Salary Range$17.50-27.31/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

5 yrs

Required License/Registration/Certification
None
Physical Requirements
The essential job functions of this position require you to: be sitting for extended periods of time with getting up and down frequently; experience daily repetitive body motion like typing, reaching, and writing.
Shift
40 hours per week; primarily week days; some evenings/weekends may be required
Job Summary
The Department of Radiology seeks a Patient Services Coordinator to coordinate and schedule imaging appointments for current and new UKHC patients. Duties include coordination of multiple appointments, ensuring all required information is received to correctly schedule and bill imaging studies, provide comprehensive prep information and directions accurately, ask all appropriate pre-screening questions and coordinate pre appointment care, as needed.
Skills / Knowledge / Abilities
Exceptional customer service and patient centeredness, positive attitude, team oriented,
Does this position have supervisory responsibilities? NoPreferred Education/Experience
More than 4 years of direct patient care experience preferred.
Deadline to Apply05/15/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please choose the answer that best describes your paid employment experience with the UK APM system or a large scheduling system.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years
  2. * Please indicate which best represents your years of paid, full-time employment experience in patient care.
    • None
    • More than 0, less than 1 year
    • More than 1 year, less than 2 years
    • More than 2 years, less than 3 years
    • More than 3 years
  3. * Please indicate your paid employment experience in coordination of appointments and scheduling.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * This position requires that you work days, evenings, and/or night shift including some weekends and holidays. Are you able to meet the requirements of this position?
    • Yes
    • No
  5. * Describe a situation where you provided excellent customer service.

    (Open Ended Question)

  6. * Briefly describe your patient care experience in a medical office or clinic. Provide details on the setting and your major responsibilities. Give a specific example.

    (Open Ended Question)

  7. * Please select the response that best represents your full years paid, full-time, employment experience in a medical or business call center.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  8. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • Latinosinhighered.com
    • HospitalCareers.com
    • Indeed.com
    • LinkedIn.com
    • Higher Education Recruitment Consortium (hercjobs.org)
    • A Colleague, Friend and/or Family Member
    • Careerbuilder.com
    • UK Job Fair
    • None of the Above

Applicant Documents
Required Documents
  1. Cover Letter
Optional Documents
  1. Resume




Equal employment opportunity, including veterans and individuals with disabilities.

PI270654945