McCarthy Building Companies, Inc.
McCarthy Holdings, Inc. with regional offices in the San Diego, Los Angeles, Newport Beach and Las Vegas areas invites you to submit a resume for the opening of “IT Services Manager, Southern Pacific”. This role is responsible for the management, support, and oversight of Information Technology services in the SoPac region. This is a full-time position, with strong customer service orientation and living within the region required.
Primary responsibilities:
- Primary liaison for the region, ensuring compliance with IT Policies, Procedures, and Standards
- Point person for regional communication and change management
- Deliver training and education to end users on technology best practices as needed
- Manage copiers and printers
- Vendor management
- Configuration and operational support (scan to email\file\OneDrive\PrinterLogic)
- Collaboration with regional yard for purchase and/or lease
- Manage and develop IT Services Specialist direct reports
- Manage PC builds and support
- Ensure on time PC deployments for all new hires and computer upgrades while adhering to company build standards
- Ensure PC upgrades adhere to company lifecycle standard
- Manage level 3 tickets and adhere to SLA’s
- Perform onsite visits to regional offices and project sites on a regular basis
- Responsible for managing technology of all current and new office spaces, including A/V
- Collaborate with Regional Business Systems Analysts to ensure efficient/impactful interactions with project teams
- Project start-up, moves & closeout
- Collaborate with preconstruction and operations teams to understand technology requirements upon request
- Work with the network team to ensure network services and hardware are delivered, installed and configured at the project
- Responsible for hiring and supervising subcontractors to install low voltage cabling
- Procurement of additional hardware (displays, wall mounts, workstations, etc.)
- Responsible for technology coordination with Colocation and JV partnerships
- Responsible for supervision of contract IT services
- Responsible for regional IT asset lifecycle management
- Manage IT Asset inventory from procurement to retirement
- Coordinate PC & network gear billing for projects and offices
- Responsible for coding and approving vendor invoices
- Primary liaison with HR for onboarding and offboarding employees
- Terminations - PC wipe, data recovery/preservation and redistribution
- New hires – maintain visibility to all incoming new hires and ensure delivery of technology prior to start date
- Respond to legal discovery / preservation requests as needed
Qualifications/Skills Required:
- 3 - 5 years of previous IT and/or McCarthy business operations management experience recommended
- Associates or Bachelor’s degree in related field recommended
- Experience with construction related applications preferred
- High level of professionalism
- Superior customer service skills
- Ability to communicate effectively and efficiently with people at all levels in the organization, both inside and outside of technology
- Strong written and verbal communication skills
- Collaborative attitude with the ability to work independently and meet delivery deadlines
- Strong organizational capabilities with a drive for continuous improvement
Salary depends upon experience. Salary range for this role is between $100,000 - 130,000 per year.
McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.
Equal employment opportunity, including veterans and individuals with disabilities.
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