Position Title: IAM Administrator
Location: Milan 4905
Department: IT Infrastructure
Employment Type: Full Time
Workplace Type: Hybrid
Reporting To: Michelle Hames
Compensation: $50,000 - $65,000 / year
IAM Administrator
The IAM (Identity and Access Management) Administrator is responsible for the management and oversight of user identities and access permissions within Group O?s IT infrastructure. This role ensures the right individuals have access to the right resources at the right times for the right reasons. The IAM Administrator plays a critical role in enhancing security, ensuring compliance with regulations, and optimizing operational efficiency.
The ideal candidate will bring a combination of technical expertise, security awareness, and strong people skills to effectively manage and optimize the organization's identity and access management processes. They will be initiative-taking and dependable professional, dedicated to enhancing the security and operational efficiency of the organization.
Key Responsibilities
- Oversee the creation, maintenance, and deactivation of user accounts and profiles across various systems and applications.
- Implement and manage access control policies and procedures to ensure proper user access levels and permissions.
- Maintain and support authentication systems, including single sign-on (SSO) and multi-factor authentication (MFA) solutions.
- Manage user Office 365 licenses, create and manage external collaboration settings in Azure Active Directory, manage external user accounts.
- Implement and manage the Group O user risk, sign-in, and MFA registration policies.
- Ensure compliance with industry standards and regulatory requirements related to identity and access management. Conduct regular audits and assessments to identify and mitigate risks.
- Develop and implement automated workflows to streamline IAM processes and improve efficiency.
- Work with the IT team and other business leaders to document, develop and manage third party application identities.
- Provide technical support and troubleshooting assistance related to IAM issues. Collaborate with IT and security teams to resolve access-related problems.
- Review, manage, and audit permission escalation requests, privileged accounts, and supplier account requests.
- Assist in the development and enforcement of IAM policies, procedures, and best practices.
- Create and maintain documentation for IAM processes and provide training to end-users and internal teams on IAM practices.
- Work with the Infosec and Quality teams on identity and access management compliance reports and evidence collection.
- Assist the Computer Incident Response Team (CIRT) with investigations.
Job Qualifications
Minimum Qualifications
- High School Diploma
- 2+ years' experience or education in information technology
- Microsoft Certified Identity and Access Administrator (must be willing and able to obtain in the first year of employment).
- Basic understanding of Payment Card Data Security Standard and ISO 27001 compliance requirements as it relates to access management.
- Strong experience with Active Directory, Azure Active Directory and Office 365.
- Strong critical thinking skills and the ability to analyze and interpret data to make informed decisions.
- Experience managing users and groups in an enterprise organization.
- Basic understanding of information security risk.
- Ability to effectively communicate technical concepts to non-technical stakeholders.
- Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
Desired Qualifications
- Relevant certifications (CompTIA Security + , CISSP, ITIL)
- Process oriented, ability to identify, develop and provide recommendations to improve information security process and procedures as it relates to access management.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities
About Group O
At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
Equal employment opportunity, including veterans and individuals with disabilities.
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