Access Community Health Centers, Inc
Patient Services
William T. Evjue Clinic, Madison, WI, US | Joyce and Marshall Erdman Clinic, Madison, WI, US
Patient Services (Population Health)
Position Summary:
The Patient Services role is essential to provide Access Community Health Centers (Access) patients with comprehensive clinical care and ensure better health outcomes. This position collaborates with other clinical staff to assess patient needs and coordinate services. The main function of the Patient Services role is to provide case management to at-risk patients and/or prenatal patients and coordinate necessary follow-up care. This position is also responsible for tracking and reporting activities related to case management and referrals.
Population Health: Helps patients with resources for complex social issues, assists with referrals to home health and provides outreach efforts around clinical measures directed by clinical leadership to improve screening and vaccination efforts.
Desired candidate would have the following qualifications:
Required Qualifications:
- A minimum of a high school diploma or equivalent and health care experience and/or social services experience or associate degree in health care, social services, or related field
- Basic computer skills to be able to send and receive email and use programs such as Microsoft Excel, Word, and Access
- Experience in case management
- Experience in health benefits counseling
- Experience in women’s health issues and/or working with a prenatal population
- Experience with diverse cultures
- Fluent in Spanish and English
Desired Qualifications:- Previous experience using Epic medical software
Compensation and Benefits: Our total compensation package includes competitive wages, plus a full range of attractive benefits for regular full and part time staff working a minimum of 20 hours per week:
Compensation starts at $23.75 and is adjusted according to experience.
1.0 FTE, Schedule (Monday-Friday)
Health insurance
Dental insurance
Life insurance
Long and short-term disability insurance
401(k) retirement plan (100% vested with employer match)
Paid time off program (hours given upfront for vacation, personal and sick time)
Paid holidays
Tuition reimbursement
Flexible spending plans
Health savings account
Transportation program
Childcare referral program
Employee Assistance Program (EAP)
Other:
Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program.
Support our mission and values:Improving health. Improving lives.
Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve.
Compassion
Listen to our patients, staff and community to understand their needs and provide care with empathy and respect.
Inclusion
Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.
Stewardship
Use the resources we are given effectively and efficiently, and we value innovation.
Equity
Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities.
Community
Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access.
COVID-19 Vaccine:Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Equal employment opportunity, including veterans and individuals with disabilities.
PI270953832
