Head of API - Military veterans preferred

Head of API

With a global team of 5800+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services we are accelerating the Group’s digitalization journey and striving to become a competitive advantage for DHL Group. One of our continuous strategic investment flows into the area of APIs, which are connecting the entire company together.

#DHL #DHLITServices #GreatPlace #DigitalPlatforms #PlatformEngineering #DevOps #Development

Grow together

As Head of the API Department, you'll lead three teams (~30 people total) through your direct managers, overseeing everything from strategic platform ownership to API product delivery. You’ll drive initiatives like our Unified Tracking API (UTAPI) and the Apigee Management Platform (AMP), ensuring zero-downtime deployments, high availability, and top-tier performance for mission-critical business APIs.

But this isn’t just a technical role. You’ll play a senior leadership role within our Digital Platforms organization, reporting to VP Digital Platforms, and working closely with senior leaders, architects, security experts, and product owners to transform the way we think about integration, enterprise architecture and platform engineering.

Join us in delivering the software engineering future of logistics! Your potential future manager, , can’t wait to speak with you if you’re up for the challenge!

Your work

Strategy & Advocacy

• Champion the API-first mindset across business units and senior stakeholders.
• Define and drive our API roadmap in alignment with digital transformation priorities.
• Advocate for platform scalability, reusability, and long-term vision.

People & Culture

• Lead and grow a department of engineers, managers, and scrum masters.
• Promote a healthy, psychologically safe team culture rooted in trust, feedback, and continuous learning.
• Inspire leadership at every level—helping others grow through coaching and example.

Delivery & Platform Excellence

• Oversee key API solutions with direct global business impact.
• Ensure 24/7 platform reliability and performance with modern DevOps practices.
• Define API design standards, governance policies, and lifecycle management.

Collaboration & Communication

• Act as the primary interface between IT and business on all things API.
• Work with cross-functional teams (infrastructure, security, finance, HR) to align roadmaps and goals.

• Communicate effectively with both technical and non-technical audiences.

Financial & Operational Oversight

• Manage budgets, vendor partnerships, and internal resource planning.
• Monitor KPIs and ensure the efficient use of capacity, time, and talent.

What do we expect from you?

• +10 years of professional experience, preferably in API, system integration, or platform engineering teams.
• +5 years of leadership experience directly managing teams. This is a subdomain head position, where you will lead other team managers, and hence prior experience as a team manager is required.
• Understanding of API architecture, design, security (OAuth2, JWT), and API management platforms (e.g. Apigee, Azure API Management).
• Strong experience working in Agile/Scrum environments and promoting DevOps practices.
• Exceptional interpersonal, coaching, and influencing skills.
• A passion for growing people, building culture, and leading with purpose.

Additional nice-to-have expectations

• Previous experience in a global enterprise or logistics setting.
• Familiarity with cloud environments (GCP, Azure, AWS).
• A track record of leading transformation programs or platform modernization efforts.
• Enthusiasm for public speaking, community engagement, or mentoring.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.