2025-05-16
University of Pittsburgh
Other
/yr
employee
contract
Pittsburgh
Pennsylvania
15260
United States
Maintenance Coordinator
Processes and assigns all facilities management, maintenance, and departmental work requests
by:
• Entering requests into databases with all pertinent information
• Prioritizing requests based on schedules
• Assigning requests to appropriate trade or engineer
• Monitoring completion of requests
• Serves as the initial point of contact for facilities management dispatch by answering all calls;
serves customers by answering inquiries and resolving issues.
• Works with related personnel to schedule installations and other related jobs requiring the
coordination of external stakeholders.
• Manages emergency maintenance requests by contacting appropriate trade immediately and
ensuring action is taken.
• Prepares maintenance logs and routine reports documenting work requests.
Routine problem solving is required, generally guided by policies, procedures and business plans.? Decisions outside of standard policies are referred to a higher-level manager.
Processes and assigns all facilities management, maintenance, and departmental work requests and serves as initial point of contact for dispatch services. Facilitates emergency management requests and documents work requests.
Must have prior computer data entry experience and proficient in Microsoft Excel and Word. This position requires a high-level organization and the ability to coordinate tasks and records. Minimum 3 years customer service experience, knowledge of how to operate a multiline telephone, and
operate 2-way radios.
Lift push or pull ten pounds or more. This is a sedentary position.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
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