Sales Support Representative III - Military veterans preferred

Sales Support Representative III

US-CA-Placentia

Job ID: 2025-14186
Type: Employee
# of Openings: 1
Category: Sales
US-CA-Placentia-3011

Overview

The Application Engineer plays a critical role in supporting Goulds Pumps network of distributors serving the municipal markets. This position serves as a technical expert, providing comprehensive application engineering support to empower our distributors to effectively serve municipal customers. The Application Engineer will leverage their comprehensive knowledge of pumps, hydraulics, and municipal water/wastewater systems to assist with pump selections, scope of supply development, specification and P&ID reviews, and utilization of Goulds Pumps quoting software. While primarily focused on supporting our distributors, this role may occasionally involve quoting customers directly. This position is essential for ensuring our municipal reps have the resources and expertise needed to deliver exceptional solutions and drive sales growth in the municipal market.

This role offers a financial bonus opportunity, directly tied to the overall success of the US municipal distribution network in meeting the order target.

This role would reside in one of our ITT offices in Placentia, California; Colfax, North Carolina; or Chicago, Illinois. 

Remote candidates may also be considered.

May include:

• Analyze, interpret, and comment on customer specifications, P&ID’s, and other tender documents.
• Use proprietary software to select optimal pumps, generate scope of supply, and submit orders.
• Collaborate with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Serve as a liaison between operations, distribution, and the customer.
• Provide technical support to customers and distributors.

Knowledge & Skills:

• Strong verbal and written communication skills
• Strong attention to detail
• Proficiency with MS Office and pump selection software
• Self-starter with a positive attitude
• Highly organized with ability to handle multiple tasks with quick turnaround requirements
• Knowledge of municipal water and wastewater systems is preferred
• Knowledge of typical municipal tender process is preferred

Experience:

• 10+ years’ experience in rotating equipment, ideally pumps.
• Preference for candidates with experience in the municipal water/wastewater market

Education:

BS Degree in Mechanical Engineering is preferred 

PI271108885