Manager Maintenance Operation Control (m/w/d)
- Military veterans preferred
2025-05-24 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Schkeuditz Germany
Would you like to be part of the most international company in the world? Do you want to make a difference? Then join our team. The European Air Transport Leipzig GmbH (EAT) officially commenced operations at Leipzig/Halle Airport as an aircraft maintenance operation and registered cargo airline in the spring of 2008.
It is a wholly-owned subsidiary of DHL Group and is part of the DHL Express business division. In collaboration with DHL Air Austria and DHL Air UK Ltd., EAT covers the largest part of the European DHL network.
EAT at a glance:
55 nationalities from all continents
Own state-of-the-art Aviation Training Center
35 own aircraft, Airbus and Boeing
Hangar size over 22,000 sqm
Over 3 million parts in our aircraft maintenance warehouse
For more information about European Air Transport, please visit:
WHY SHOULD YOU WORK WITH US
Working at a Great Place to Work® for the globally most awarded TOP employer of 2024in a environment with international colleagues right at the airport.
What you should know:
Relief time - of up to 30 vacation days
permanent contract
Your development:
Opportunity for career development within the company
Regular trainings
Language courses (German, English)
Your benefits:
Health insurance supplement with a generous budget
Company-supported Kindergarten
24/7 employee subsidiary Cantina and complimentary beverage supply
Job tickets & Deutschland-ticket, with free 24/7 shuttle between the Schkeuditz S-Bahn station and EAT Leipzig
Job bike, including e-bikes
Parking spaces, including free electric charging stations
Discounted flight tickets for personal use
Free gym and sports courses on our LEJ campus
Company events
Visa-Sponsorship
YOUR TASKS
Reporting to the Senior Director of Maintenance and Engineering, the Maintenance Operations Control Manager is responsible for the overall management of the Maintenance Operations Control Centre. They ensure that all maintenance activities are carried out efficiently, in accordance with company procedures and industry best practice, to guarantee the safety of flight operations. The job holder will provide continuous support for flight operations in a 24/7 working environment.
Actively controls and maintains the airworthiness of aircraft and the maintenance and defect control functions.
Direct the activities of the Maintenance Operation Control Centre (MOC) to ensure technical delays, failures, repetitive defects, deferred maintenance, scheduled maintenance and unscheduled defects are completed, resolved or scheduled in a timely manner
Responsible for managing, motivating and actively supporting the continuous improvement of staff
Oversees the availability of adequate equipment and facilities for the smooth operation of the MOC
Analyse, adjust and/or improve processes/procedures and instructions to ensure optimal on-time performance and cost for fleet availability and realise network operations schedule
Communicate all AOGs and delay events, coordinate with the FOC and maintenance operations to avoid schedule disruptions and maximise dispatch reliability
Coordinate closely with the Flight Operation Control Centre and the DHL network to ensure continuous improvement of the flight plan
Monitor and create department specific key performance indicators (KPI's) to meet or exceed targets for on time completion of backlogged complaints
Liaise with relevant internal and external departments to provide all information required to ensure a consistently high level of service quality
Ensure communication with EAT MX Planning regarding planned and unplanned maintenance and servicing schedules
Develop strategies and innovative concepts to meet the latest industry standards and process improvements to improve fleet availability and reliability of daily flight operations
Identify and report safety issues/discrepancies to the Senior Director Maintenance & Engineering that could lead to significant operational disruptions. Ensure that all tasks are completed with the highest level of safety
YOUR PROFILE
Completed studies and several years of relevant professional experience or many years of relevant professional experience in aviation
Extensive operational and technical background, including knowledge of aircraft maintenance planning
Strong problem solving and decision making skills (operational and tactical).
Excellent leadership and management skills
Strong leadership and team building, mentoring and coaching skills combined with the ability to facilitate teamwork
Determination and assertiveness to provide flexible, creative solutions in a complex environment
Ability to delegate work, give clear instructions and manage workflows efficiently
Airline or MRO experience at management level
Confident, self-motivated, responsible and able to delegate and work under intense time pressure
Ability to plan and prioritise the completion of tasks and processes to ensure effective time management
Ability to work well under pressure in a fast-paced, 24/7 environment
Comprehensive knowledge of the legal and regulatory framework and other statutory requirements
Good IT knowledge of applications and systems relevant to maintenance activities and airline scheduling
Excellent communication skills in written and spoken English and German
Good understanding of financial and commercial processes
BECOME PART OF THE TEAM
If you are interested, we look forward to receiving your meaningful application documents via our online system. Your contact person is Mr. Wolfrum, reachable at +49 (0) 341/ 4499 1774.
