Responsibilities
DHL Supply Chain, part of the DHL Group, is the world’s leading logistics provider. Combining management and value-added services with our customized, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage.
We are currently hiring IT Supervisor (Hung Yen) to join our team!
Location: DHL Supply Chain Vietnam, Mapple Tree, Yen My Industrial Park, Tan Lap Commune, Yen My District, Hung Yen Province
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- Manage and maintain the network and IT infrastructure, ensuring high availability, performance, and security.
- Provide day-to-day technical support to end users, resolving hardware, software, and connectivity issues.
- Coordinate with internal departments and external clients to understand business processes and deliver IT solutions that improve operational effectiveness.
- Troubleshoot and resolve issues related to Operation applications, systems, and hardware in a timely and professional manner.
- Understand the local site’s IT architecture to provide appropriate technical solutions and consultancy to business and operations teams.
- Oversee IT asset management, including inventory control, usage monitoring, and compliance with corporate policies.
- Develop, document, and implement IT procedures and best practices to standardize support and ensure business continuity.
Requirements
- Proven experience (>3 years) in IT infrastructure management, end-user support, and IT operations/helpdesk.
- Bachelor’s degree in Information Technology, Computer Science, or relevant major.
- Strong understanding of networking, IT security, and enterprise-level application systems.
- Experience in project management as a team leader or project manager is an advantage.
- Good English skills (verbal and written).
- Self-disciplined with the ability to work night shifts.
- Knowledge of IT solutions in logistics is an advantage.
What we offer
- Competitive salary and compensation
- Full coverage of social insurance, health insurance, and unemployment insurance in accordance with local regulations
- Premium healthcare program for employeesÂ
- Friendly and supportive working environment
- Opportunities to join corporate training programs and professional development courses
DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
