Associate CDZ - Customer Support Operations - Military veterans preferred

Title: Associate (CDZ)

Location: GSC BOG

Support customs Operation offices for both CAE and MLI stations in the United States through the creation of files or the respective Update and Validation of the information its OFR Imports in Kewill ISF system using either documents shipment at EDM/IBM platforms, Logis/CW1 and Customs Management (CM) and platforms to validate the information, this in order to send such information one CBP for transmission avoiding late filing and penalty fees.

Key Responsibilities:

·       Check documents and verify if the information is correct to fill ISF for US OFRI.

·       Enter exception Codes when there is a late ISF filling.

·       Fill ISF for US OFRI.

·       Continuous improvement of process to avoid errors (QMs) working together as a team.

·       Support transition activities and provide operational excellence for CAE & MLI offices.

Skills / Requirements:

·       Excellent verbal and written communication skills & business skills in English (B2) and Spanish.

·       Good level of MS Excel and other MS Office tools.

·       Customer service and communication skills.

·       Teamwork and autonomy

Relevant information:

·       Salary: To Be Defined

·       Type of Contract: Indefinite - Directly with DHL Colombia.

·       Performance bonus 

·       Food Allowance