Solution Demonstration Specialist - Military veterans preferred

Why Join Us?

At Juno Health, we’re not just building software—we’re transforming healthcare. As a division of DSS, Inc., we bring together over 575 years of clinical experience and 30+ years of software innovation to deliver ONC-certified EHR solutions that empower providers and improve patient outcomes.

OVERVIEW

The Solution Demonstration Specialist is responsible for preparing and delivering dynamic, client-tailored demonstrations of DSS, Inc.'s software solutions. This role serves as a subject matter expert, building strong relationships with prospective clients and supporting the sales cycle to drive business growth.

The Solution Demonstration Specialist will:

Demonstration Preparation & Execution:

• Develop and maintain an in-depth understanding of DSS software applications and their integration.

• Create and update internal and external agendas, documentation, and presentations for successful demonstrations.

• Maintain and prepare demonstration environments for demo events.

• Evaluate demonstration requirements to meet client objectives and develop tailored approaches.

• Deliver compelling, client-specific solution demonstrations, both virtually and in person.

Client Engagement & Relationship Building:

• Build and nurture relationships with external clients and prospects during the sales cycle.

• Collaborate with Sales, Operations, and Marketing teams to prepare for industry trade shows and events.

• Represent DSS, Inc. at industry trade shows, effectively communicating product value propositions.

Collaboration & Continuous Improvement:

• Work closely with Commercial Operations Management to stay informed on product roadmaps and communicate future developments to clients and prospects.

• Participate in process improvement initiatives to tailor demonstration processes to meet organizational needs.

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

• Experience in the healthcare industry with a focus on Information Technology or Clinical Informatics.

• 3 years of prior experience in a similar role at a healthcare software development company. (Desired 2 years of hands on clinical experience)

• Previous hands-on experience in a non-IT clinical, administrative, or technical healthcare specialty.

• Proven experience in sales or pre-sales roles.

• Demonstrated success in software product demonstrations.

• Strong analytical skills with the ability to align software functionality with business and workflow requirements.

Desired:

• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Visio).

• Customer service focused, professional, courteous, and articulate

• Possess proven aptitude for understanding technical and business process and the ability to learn new software

EDUCATION:

• High School degree or equivalent

Desired

• Bachelor’s degree

• A combination of experience/education considered

LICENSES AND OTHER REQUIREMENTS:

• Medical/Clinical License

PHYSICAL DEMANDS:

PHYSICAL DEMANDS:

Standing

2 % per day

Sitting

90% per day

Walking

8% per day

Stooping

2% per day

Lifting

Up to 50 lbs. luggage unassisted while traveling

Up to 10 lbs. daily, several times a day transporting equipment such as laptops to meetings.

Computer Work

75% per day

Telephone Work

50% per day

Reading

25% per day

Other, please specify

Ability to travel up to 25 - 50% of the year via common carrier and/or personal auto without assistance

Juno Health, a division of DSS, Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with Juno Health, please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.

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