2025-06-27
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Shanghai
Customer
• Identify and develop potential, sustainable customer relationships
• Devlelop and maintain strong existing IP customer relations and loyalty
• Respond to customer RFI, RFQ and Tenders
• Respond to IP customer needs/enquiries/complaints
• Lead and monitor the execution and implementation of big projects
• Understand and implement solutions to meet customer requirements
Head of Commercial
• Work with commercial head to achieve the revenue and GP objectives.
• Provide IP customers data to Head of Commercial to facilitate business performance review & evaluation
• Support to devise, fine tune and implement overall strategy and directives
Other Functions
• Coordinate with different departments to deliver quality service to IP customers
• Maintain good communication and working relationship with others functions
• Develop a high performance service culture within the functional station
Job Requirement:
• Bachelor degree in business or related discipline
• Good interpersonal skills and ability to work under pressure
• Good knowledge about DHL business and org chart
• Good knowledge on international trade/forwarding
• Good knowledge on multi-model transportation
• Proven track records of clients resources and market connections
• Good understanding of project / chartering sales knowledge
• Good knowledge on cargo.
• Good knowledge on handling emergency cases
• Good relationship-maintenance/ building skills