Manager, Operations, Industrial Project
- Military veterans preferred
2025-05-27
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Shanghai
Job Description
Internal
- Provide necessary support and information on project business
- Support and coordinate with team member for project development
- Assist Head of Operations to design internal and external SOP for project management
- Feedback various operation matters to improve operation quality and result
- Coordinate/liaise/work with FICO/OFR/Overseas Branch on operation and operational aaccounting matters
Customer
- Offering rate to Customer for concerned inquiry.
- Keep communication with customer on daily basis
Problem Complexity / Process
- Handle and track the project transportation condition
- Execute the daily operation for different projects
- Participate in making the project’s SOP and carry out strictly.
- Collect operation issues and report to Head of operations and then reply to overseas/Customer
- Track and answer the question of difficult case
- Communicate with the agent/overseas station/supplier and other colleagues about various oeration matters.
- No loss making shipmeC40:K44nt/Projects
- Ownership of file
- Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
- Develop a team spirit and multitasking capabilities within the team
- Plan, organise and direct an efficient and effective function
- Conduct performance appraisal, including coaching
Job requirement:
- Bachlor degree in logistics or business related field
- 4 years & above working experience preferably in Freight Forwarding/Logistics Industry and at least 2 years management experience
- proper understanding of electricity projects bidding procedure and operation process
- Deep understanding of trade terms& logistics processes both in import & export ,sea freight & air freight.
- minimum 5 years experience as project implementation.
- previously participated 10 large and small-scale conventional electric projects
- Good communication and interpersonal skill.
- Good coordination skill.
- Good time management skill.
- Good problem solving & presentation skill.
- Good organization skill.
- Good analysis & coaching skill
- Good analysis & coaching skill
- Good training & logic thinking skill
- Good leadership & influencing skill.
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