Manager, Operations, Industrial Project - Military veterans preferred

2025-05-27
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Shanghai

Job Description


Internal                                                                

  • Provide necessary support and information on project business
  •  Support and coordinate with team member for project development        
  • Assist Head of Operations to design internal and external SOP for project management                
  • Feedback various operation matters to improve operation quality and result
  • Coordinate/liaise/work with FICO/OFR/Overseas Branch on operation and operational aaccounting matters                                                                

 

Customer                                                                

  • Offering rate to Customer for concerned inquiry.
  • Keep communication with customer on daily basis

 

Problem Complexity / Process                                                                

  • Handle and track the project transportation condition
  •  Execute the daily operation for different projects
  •  Participate in making the project’s SOP and carry out strictly.
  • Collect operation issues and report to Head of operations and then reply to overseas/Customer
  •  Track and answer the question of difficult case        
  • Communicate with the agent/overseas station/supplier and other colleagues about various oeration matters.
  •  No loss making shipmeC40:K44nt/Projects
  • Ownership of file

 

  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
  •  Develop a team spirit and multitasking capabilities within the team
  •  Plan, organise and direct an efficient and effective function
  •  Conduct performance appraisal, including coaching 

Job requirement:
 
  • Bachlor degree in logistics or business related field
  • 4 years & above working experience preferably in Freight Forwarding/Logistics Industry and at least 2 years management experience
  • proper understanding of electricity projects bidding procedure and operation process
  • Deep understanding of  trade terms& logistics processes both in import & export ,sea freight & air freight.
  • minimum 5 years experience as project implementation.
  • previously participated 10 large and small-scale conventional electric projects
  • Good communication and interpersonal skill.
  • Good coordination skill.
  • Good time management skill.                             
  • Good problem solving & presentation skill.
  • Good organization skill.
  • Good analysis & coaching skill
  • Good analysis & coaching skill
  • Good training & logic thinking skill
  • Good leadership & influencing skill.