Office Manager - Boston Connection Lab - Military veterans preferred

Description:

Vibram is seeking an organized, energetic, and hospitality-minded Office Manager to oversee day-to-day operations at our Boston Connection Lab. This role is critical to maintaining a well-run, welcoming, and professional environment for our employees, guests, and brand partners. The ideal candidate is a proactive problem-solver with a strong background in office management and a genuine passion for hospitality. This person will serve as the first point of contact for many external visitors, ensuring a positive and polished experience that reflects Vibram's culture and values.

What You'll Be Doing

Office & Facility Management

• Maintain overall tidiness, organization, and operational readiness of the Boston office and showroom space
• Coordinate routine and emergency maintenance, cleaning services, and vendor management
• Monitor inventory of office supplies and kitchen stock, placing timely orders as needed
• Oversee functionality of shared spaces and maintain professional presentation of the office at all times

Hospitality & Guest Experience

• Serve as the welcoming face of Vibram for all visitors, partners, and collaborators
• Coordinate logistics for on-site meetings, workshops, and events—including room setups, refreshments, and A/V needs
• Support visiting employees and executives with local recommendations, accommodations, and transportation
• Ensure a premium experience that reflects Vibram's commitment to innovation and connection

Administrative & Operational Support

• Manage inbound and outbound mail, courier services, and shipping logistics
• Maintain calendars for key team members and shared meeting spaces
• Oversee loan car program for staff or visiting guests, including scheduling, maintenance coordination, and key handling
• Track office-related expenses and submit reports in line with company policy
• Support with new hire onboarding experience, access badges, and desk readiness

• 3+ years of experience in office management, administrative operations, or hospitality coordination
• Background in hospitality (hotel, event, or guest services) highly preferred
• Exceptional communication skills and a friendly, professional demeanor
• Proven ability to multitask, prioritize, and manage time effectively
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Ability to lift and carry light office supplies or packages when needed
• Experience working in a fast-paced, team-oriented environment

Why Vibram?

At Vibram, we innovate with purpose, design with intention, and connect with the world through movement. The Boston Connection Lab is a space where product, brand, and community come together—and you will be at the center of making it run smoothly and feel welcoming every day. To apply, please submit your resume and a brief note explaining your interest in the role.

Vibram is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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