2025-06-03
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
India
• Daily Operations Oversight: Manage and supervise all daily operational activities at the site, ensuring smooth and efficient processes across all functions. • Order Fulfillment Management: Ensure timely and accurate in/out order fulfillment, coordinating with relevant teams to meet customer demands and expectations. • SOP Implementation & Adherence: Develop, implement, and monitor Standard Operating Procedures to maintain consistency, quality, and compliance in all operational activities. • Manpower Planning & Management: Oversee staffing requirements, schedule shifts, and ensure optimal manpower allocation to meet operational needs and peak demands. • Staff Discipline & Performance Management: Enforce company policies, address disciplinary issues promptly, and conduct performance evaluations to maintain a motivated and compliant workforce. • Execution & Planning Activities: Lead and coordinate planning activities, ensuring resources are effectively utilized, and operational goals are met within set timelines. • SLA & KPI Achievement: Monitor and ensure all Service Level Agreements and Key Performance Indicators are consistently achieved, implementing corrective actions as necessary.