Analyst, Revenue Technology - Military veterans preferred

APTEAN


Position Title: Analyst, Revenue Technology

Location: Atlanta GA USA Alpharetta, Georgia US

Location Details: Onsite

Experience Level: Experienced Professional


Country: United States

Type: Employee Regular Full Time

Job Description

Are you ready for what’s next, now?

We’re looking for a Revenue Technology Analyst for our office in Alpharetta, GA. The position is fulltime. You’ll join an awesome team to support our growing customer base.

About the role

This is a high-impact analyst role to help build & maintain a best-in-class revenue technology stack and use AI to disrupt current processes. Our Revenue Operations team sits at the center of our go-to-market motion, ensuring seamless integration between Professional Services, Customer Success and our many other Revenue stakeholder teams. We are looking for a passionate, driven, and curious individual to join our team and help shape the future strategy of our post-sales Revenue Technology and AI-driven process optimization.

As a Revenue Operations Analyst specializing in Post-sales Technology, you will play a key role in designing, implementing, and maintaining our revenue tech stack & processes. This role is ideal for someone who is eager to push the boundaries of how businesses leverage AI to improve sales efficiency, enhance marketing performance, and streamline revenue operations.

Key Responsibilities:

• Act as an owner and system administrator for one or several pieces of technology across our post-sales tech stack (especially Certinia or similar)
• Be our subject matter expert (SME) in key post-sales domains (professional services delivery, Customer health scoring, expansion / cross-sell and renewals automation) and generally optimize processes around project tracking, customer success and net revenue retention.
• Work with peers to track new innovations, evaluate new vendors and integrate new purchases into our stack with minimal disruption and maximum effectiveness (CSPs, health scoring)
• Identify opportunities to leverage AI and workflow automation to improve efficiency across the revenue funnel
• Support end-users by providing training, gathering feedback, troubleshooting issues, and documenting best practices
• Provide direct feedback, ideas, and suggestions to senior leadership and executives on improving our revenue stack and related processes
• Work within a team of 5-10 peer technology specialists in the larger RevOps organization, reporting to the VP of Revenue Technology.

About You

• 2+ years of professional experience in a relevant Revenue role (RevOps, System admin, PS Ops, CS Ops, etc.)
• Passion for Technology with a strong desire to push the boundaries of AI-driven business transformation
• Experience with implementing or adminstering project tracking, billing and customer success platforms.
• Ability to articulate past experiences with technology implementation, process improvement, or AI-driven initiatives
• Strong problem-solving and analytical skills, with a data-driven mindset
• Excellent communication skills and the ability to work cross-functionally with technical and non-technical stakeholders
• A self-starter attitude, with a willingness to take on challenges and learn new technologies

What’s in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. ?

About Aptean

At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over?10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” –TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.

Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.?

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