Patient Services Coordinator/UKHC - Military veterans preferred

2025-06-04
University of Kentucky
Other

/yr

  employee   contract


Lexington
Kentucky
40502
United States


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitlePatient Services Coordinator/UKHCRequisition NumberRE50517Working TitlePatient Services Coordinator - Nephrology ClinicDepartment NameM5500: AMB - Internal Medicine Work LocationLexington, KYGrade Level07Salary Range$17.50-27.31/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

5 yrs

Required License/Registration/Certification
None
Physical Requirements
The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.
Shift
Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed
Job Summary
This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.
Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service
Does this position have supervisory responsibilities? NoPreferred Education/Experience
Previous experience in customer service, medical office, or care coordination roles.
Deadline to Apply06/10/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please choose the answer that best describes your years of paid, full-time employment experience in a clinical setting.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  2. * Please indicate your years paid work experience scheduling patient appointments.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * Describe the most recent clinic you worked in and what your specific duties were and systems used.

    (Open Ended Question)

  4. * Please indicate your amount of employment experience obtaining pre-certifications and authorizations in a healthcare setting.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  5. * How many years of paid work experience do you have in customer service?
    • None
    • Some, but less than 1 year
    • More than 1 year, up through 3 years
    • More than 3 years up through 5 years
    • More than 5 years

Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter




Equal employment opportunity, including veterans and individuals with disabilities.

PI272746361