Applications Manager - Military veterans preferred

Join our Information Services team as an Applications Manager!

As the Applications Manager, you'll play a pivotal role in overseeing the implementation, support, and maintenance of the Epic EMR system. This is a unique opportunity to make a direct impact in healthcare by leading a talented team in supporting vital applications, ensuring timely resolution of issues, and managing critical system upgrades. By joining YVFWC, you’ll contribute to a mission-driven environment where your work directly supports patient care in medically underserved communities.

• This is a hybrid position with 5 weeks per year on-site in Toppenish, Washington, required, and on occasion for special projects.

• Candidates must reside in Washington State (excluding Seattle), Oregon, or Idaho.

• Epic Willow or Bridges experience is highly preferred.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $99,800-$136,800 yearly compensation DOE with the ability to go higher for highly experienced candidates

• $5,000 sign-on bonus + additional $5,000 bonus after 12 months of employment

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Plan, develop, and prioritize assigned staff work activities; resolve issues.

• Supervise Tier 2 and Tier 3 support operations to ensure timely resolution to system issues.

• Develop project plans, schedules, and allocate resources to complete work.

• Oversee projects for Analysts and Specialists; ensure project objectives are defined and met.

• Develop and recommend solutions or approaches to solve new or existing complex problems.

• Write, maintain, verify, and ensure complete and accurate documentation of IS workflows, systems, and projects.

• Oversee the development of test plans and system upgrades.

• Hire, coach, mentor, and train direct report staff.

• Work with the IS Security team to ensure all company policies concerning HIPAA and general system security are adequately represented and enforced.

• Periodically travel by automobile to various YVFWC sites across our service regions (Washington and Oregon).

Qualifications:

• One of the following:

  • Bachelor’s Degree in Business, Computer Science, Information Technology, or other relevant field and at least 5 years of experience working in Information Systems supporting applications and working with end users OR

  • Associate’s Degree and at least 7 years of experience working in Information Systems supporting applications and working with end users OR

  • High School Diploma/GED and at least 9 years of experience working in Information Systems supporting applications and working with end users.

• 2 years of supervisory or leadership experience in an I.T. setting is required.

• Valid Driver’s License and proof of auto liability insurance coverage is required

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!