Health Unit Coordinator - Military veterans preferred

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


Health Unit Coordinator

US-OR-Portland

Job ID: 2025-33475
Type: Regular Part-Time
# of Openings: 1
Category: Hospital/Clinic Support
Portland, OR (Marquam Hill)

Overview

Safety & Patient Experience: Act to promote a safe environment and Patient and Family Centered Care across the continuum to promote service excellence to foster exceptional experiences for our patients

• Greet and screen visitors
• Update whiteboards and call boards
• Maintain census in Epic
• Conduct safety/environment of care surveillance
• Label medication bins
• Post Fall Risk and Isolation signs
• Print wrist bands
• Manage telemetry boxes
• Facilitate patient and family experiences
  • Orient to unit and visitor policies
  • Assist with communications between patient/family and healthcare team members
  • Provide way finding
  • Activate MyChart (as requested) 
  • Answer and triage call lights 
  • Track patient belongings
  • Make post-discharge follow-up appointments (as requested) 
  • Support patient and family centered care across the continuum through Service Excellence.

Communications & Operations: Support operations necessary to meet the needs of the unit.

• Communicate in a respectful, caring and non-judgmental manner.
• Facilitate unit communications
  • Answer phones
  • Assist with paging
  • Make nurse-call assignments
  • Manage Vocera wireless communication devices
• Schedule VIP (hospital transport) requests
• Assemble/disassemble charts
• Report and track equipment requiring maintenance
• Order and stock office supplies
• Send/receive materials in P-tube
• Place Equipment Pool orders
• Reconcile Epic downtime entries (census)
• Fax written orders (as requested)

Resource: Serve as a resource to the unit to expedite the efficient functioning of the unit.

• Request and track ITG/Facilities work orders
• Make staffing calls at direction of Charge Nurse or Manager
• Resolve printer malfunctions
• Print trip-tiks
• Maintain employee phone list (as requested)
• Create, print, and distribute flyers
• Deliver mail
• Other duties as assigned

• High School diploma or GED;
• One year of clerical experience in a health care environment; reads, writes and speaks fluent English; basic knowledge of medical terminology, basic math skills, demonstrated computer skills, demonstrated customer service skills, ability to prioritize and multi-task  OR
• Equivalent combination of experience and training that would provide above referenced knowledge, skills and ability. 

• Previous hospital or clerical experience preferred. Customer service related experience preferred.
• National HUC (Health Unit Coordinator) certification 

PI272702838