2025-06-05
DSS, Inc.
Other
/yr
employee
contract
Juno Beach
Florida
33408
United States
DSS, Inc.
DSS, Inc. is a drug and alcohol free workplace (DFWP).
DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.
We are ADEA and ADA compliant.
Level: Experienced
Travel Percentage: Up to 50%
Job Location: REMOTE POSITION - Anywhere, FL
Job Shift: Day
Position Type: Full Time
Education Level: 4 Year Degree
DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking a Senior Applications Analyst to implement, train, and provide ongoing support for assigned software applications. The role also involves direct engagement with both external and internal customers to ensure the effective execution of key responsibilities.
OVERVIEW
The Senior Applications Analyst leads the execution of professional services commitments as assigned and serves as the subject matter expert on the assigned software applications. This role involves implementing, training, and providing ongoing support for those applications, with direct interaction with both external and internal customers to effectively carry out these responsibilities. You must have revenue cycle management systems experience for this position.
The Applications Analyst, Senior will:
Develop and maintain in depth understanding of assigned software applications
Maintains working knowledge of application module integration
Leads the creation and maintenance of internal and external documentation and implementation tools as assigned
Participate in or leads customer professional services offerings including implementations as assigned
Team leader on large or complex projects for other application analyst team members
Participate in configuration management responsibilities as assigned
Participate in process to validate product deployment program
Accountable to comply with implementation standards and guidelines.
Leads in the completion, submission and presentation of product and project documentation required for the assigned responsibilities
Provide support of assigned software applications to the customer base through the established support processes
Provide on-call and off-hours support services as assigned and scheduled
Provide call center and implement command center coverage as scheduled
Evaluate requirements and prepare for product demonstrations as assigned
Other Duties:
Participating in process improvement opportunities facilitated by PMO management to tailor implementation and support processes to meet the needs of Vendors/ External Clients
Travels as needed
Participating in product sales opportunities as required
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed
COMPENSATION:
Salary at DSS, Inc. is determined by various factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $108,000.00 to $145,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of DSS, Inc. total compensation package for employees.
REVENUE CYCLE REQUIREMENTS:
Demonstrate expertise in healthcare revenue cycle management systems and workflows
Configure and optimize billing, claims processing, and accounts receivable modules
Ensure accurate charge capture, coding, and claims submission processes
Implement and maintain denial management workflows and reporting
Design and configure patient financial services tools including payment plans and collections processes
Develop reporting and analytics to monitor key revenue cycle KPIs (e.g., days in AR, clean claim rates, denial rates)
Support integration between clinical systems and revenue cycle applications
Maintain knowledge of healthcare reimbursement methodologies and regulatory requirements
Implement and optimize prior authorization and eligibility verification workflows
Configure and maintain fee schedules, contracts, and payer rules within the system
Provide training and support for revenue cycle staff on system functionality and best practices
Troubleshoot and resolve revenue cycle application issues impacting financial performance
EDUCATION:
Bachelor’s degree; equivalent combinations of work experience and\or education will be considered
Years of Experience:
3 years of implementation of healthcare revenue cycle management systems and workflows.
4 or more years of practical professional experience in application maintenance and implementation
4 or more years of customer facing professional services
Healthcare industry experience in Information Technology or Clinical Informatics
Strong analytical and problem-solving skills involving complex execution with a high attention to detail
Desired:
Prior experience in a non-IT clinical, administrative or technical specialty in healthcare
Clinical license
Prior supervisory experience
Experience working in a similar role for a healthcare software development vendor
PHYSICAL DEMANDS:
Standing
2 % per day
Sitting
90% per day
Walking
8% per day
Stooping
2% per day
Lifting
Up to 10 lbs (unassisted) several times per day (laptop, etc)
up to 50lbs (unassisted) while traveling
Computer Work
75% per day
Telephone Work
25% per day
Reading
10% per day
Other, please specify
Ability to travel unassisted up to 50% of the year via common carrier and/or automobile
DSS, Inc. is an Equal Opportunity Employer.
If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.
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