Parts Technician - Military veterans preferred

Description:

Opened: 6/5/2025 Closed: When filled

MERRICK has served the belt scale and feeder industry since 1908 and as the inventor of dynamic weighing and weigh feeding, has developed a reputation for designing and manufacturing high quality material handling products that are reliable, provide repeatable results, and are extremely accurate.

MERRICK enjoys one of the best-known brand names in the industry with equipment installed all over the world. Our wide selection of quality weighing systems allows us to handle a variety of dry bulk materials and applications ranging from cement to food products, power generation, mining, pharmaceuticals, steel, plastics, paper, chemicals, building materials and even wastewater treatment.

We offer competitive wages and have excellent benefits including Medical, Dental and Vision, Flexible and/or Dependent Care Spending Accounts, LegalShield/IDShield, 401k Plan, paid time for Sick, Vacation and 9 paid Holidays. The Company provides Basic Life and Accidental Death & Dismemberment and Short-term and Long-Term Disability benefits for all full-time employees.

Information

THIS APPLICATION IS NOT AN EMPLOYMENT CONTRACT but merely is intended to provide information necessary to evaluate suitability for employment. Tannehill International Industries (TII) is committed to a diverse and inclusive workplace. TII is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources at 850-265-3611 or jcartrett@merrick-inc.com to let us know the nature of your request.

SUMMARY

Process orders for parts received by mail, telephone or personally from customer or company employee.

KNOWLEDGE, SKILLS AND ABILITIES

1. Provide quotes to our customers in a timely manner.
2. Liaison with Production Control to ensure shipments goes out on time.
3. Accuracy of order entry and completion of documentation and correspondence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Edits orders received for price and nomenclature.
• Uses all resources available to ensure the customer receives the proper parts for their equipment.
• Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Enters data into computer to determine total cost anticipated delivery for customer.
• Records or files copy of orders received according to customer name.
• Checks inventory and requests price on orders that are not in stock.
• Computes price, discount, sales representative's commission, and shipping charges.
• Receives and resolves customer complaints.
• Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Handles request for replacing defective parts, following the Return Material Authorization process and warranty orders as needed.
• Attempts to sell additional merchandise to customer.
• Functions in workplace of dignity and respect for all.
• Functions as a team member and to get along with others.
• Honors EEO guidelines and principles.
• Reports for work on time as scheduled and ready to perform.
• Performs other similar or related duties as directed, assigned or necessary to accomplish the department's objective in an effective manner.

SAFETY AND ENVIRONMENTAL REQUIREMENTS

• Accountable for all concerns within their scope of work and has the absolute responsibility to remedy, report and/or communicate any issue to managers, supervisors, safety or environmental managers as appropriate.
• Follows all safe work practices, watches out for fellow workers, and keeps their work area clean.
• Ensures area remains compliant regarding hazardous waste, non-hazardous waste and universal waste.
• The following personal protection equipment is required and must be worn while working in the manufacturing facility or customers' facilities:

1. Company approved safety glasses or goggles
2. Company approved steel ESD toe shoes.
3. Appropriate hand protection.
4. Ear protection in designated areas.
5. Appropriate clothing.
6. Other safety equipment as required.

SUPERVISORY RESPONSIBILITIES: None required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) and three months related experience.
• LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to understand mechanical concepts.
• COMPUTER AND SOFTWARE SKILLS: Microsoft office including Word, Excel, Access, and Outlook. Visual Manufacturing Software, AutoCAD, and the Internet.
• EQUIPMENT: Computer and other general office equipment.
• CERTIFICATES, LICENSES, REGISTRATIONS: None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly (67-100%) required to sit, talk, hear, and use hands to finger, handle or feel objects, tools, or controls.
• The employee is frequently (34-66%) is required to reach with hands and arms.
• The employee is occasionally (1-33%) required to stand, walk, rotate torso, stoop, kneel, crouch, or crawl.
• The employee must occasionally (1-33%) pull and push, overhead reach, lift and/or moves up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee is frequently in an office environment that is normally quiet and climate controlled.
• Occasionally the employee is exposed to different situations in the manufacturing area such as hot or cold temperatures and may be exposed to fumes or airborne particles.
• The noise level in the manufacturing environment is usually loud and may require the employee to wear hearing protection.

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