Senior Manager – Operations (IP)
- Military veterans preferred
2025-06-09 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Mumbai India
Job Purpose
Handling day to day operations of the Project.
Seeking cost approval with the from the customer.
Placement of vehicles and monitoring the cargo movements.
Placing booking with the carrier and follwup for bookings.
Ensure cargo stuffed as per SRN and instruction receivd from customer.
Daily MMS update.
100% accuracy in invoicing in CW1
100% accuracy in Ebilling which is major part of KPI.
achive 100% KPI
Key Accountabilities
Direct impact will be on Industrial Project Division. As proper documentation & invoicing after execution of shipment will play a key role in completing the business.
Internal team of DGF, Customers, Overseas IP offices
PROBLEM COMPLEXITY/ PROCESS
Responsible for opening / closing of shipment files
Responsible for correct & proper shipping documents
Maintaining proper shipment files & record.
Co-ordinating with the shipper / consignee for the documents for shipments.
Responsible for timely and accurate billing as per SOP.
100% accuracy in Ebilling
Coordinate with Overseas Agents/DHL Network offices for all internal billing for Industrial Projects / O&G shipments
Updating customer on their requirement, timely update on the status of the shipment/ project etc.
Shall support pricing team as and when required
Ensure proper & timely invoicing to customers as per the contractual terms
Check the vendor invoices & ensure proper & timely payments
Measurement Criteria / KPIs
Timely and accurte documentation & invoicing .Opening & Closing of shipment files.
Meet the expectations of the customers / overseas IP office.
Achive 100 % KPI
Requirements for the Job
Work in similar profile in the logistics industry for minimum 5-6 years.
