2025-06-09
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Phnom Penh
Cambodia
Main Tasks:
§ Handle/solve daily operation and transactions with other involve party such as carrier, vendor…etc.
§ Understand the SOP of all customers;
§ Follow up with local customers for cargo as well as document status & keep related parties informed if any change;
§ Arrange bookings with carriers and execute all pertinent shipping documents, e.g. shipping order, B/L, FCR etc.;
§ Follow up booking to get S/O release;
§ Release S/O to shipper;
§ Responsible for FCR and MBL creation;
§ Responsible for full data entries;
§ Monitor closely on warehouse’s consolidation;
§ Ensure/prepare loading plan submit to warehouse based on timeline;
§ Issue draft bills, amend bills, and booking confirmation;
§ Create invoice in CW1;
§ Issue invoice and send to vendor as per timeline;
§ Responsible for sending pre-alerts and shipping advices to customers;
§ Ensure timely dispatch of shipping documents to customers and DHL Global Forwarding;
§ Understand and achieve KPIs target;
§ Follow-up payment and update to Finance Dept;
§ Prepare weekly and monthly shipment report;
§ Collate data and ensure timely submission of reports and other required documentation (eg. Statistics, KPI, etc.) to the Manager and other divisional units;
§ Ensure the legal register is reviewed for department’s compliance.
Required Capabilities:
§ Deep knowledge of freight forwarding business
§ Strong analytical and good communication skills
§ Commercial experience/capabilities
§ Ability to work under pressure
§ Strong problem-solving mentality
§ Good in English verbal/written communication
§ Bachelor's Degree or equivalent qualification in Business Administration
§ At least 3 years working experience global forwarding business
