Billing Specialist - Military veterans preferred

Billing Specialist

POSITION SUMMARY

As a Billing specialist you are essential to the daily operations of Zip Xpress. In this role you will enter bill of lading information into internal software systems, read, create, analyze inbound and outbound shipping manifests, support the customer service team, and work to serve as an example of Zip Xpress’ culture.

 ESSENTIAL FUNCTIONS

• Follow instructions/guidance of upper management

• Serve as a great example of the Zip Culture by understanding, and consistently following, and maintaining the policies and procedures of Zip Xpress

• Must demonstrate being discrete, prompt, and professional

• Must reliably show up for work on time without issue

• Accurately entering bill of lading information into internal software systems

• Answering phones, responding to emails, and general customer service-oriented duties

• Reading creating, and analyzing inbound and outbound shipping manifests

• Any other task as requested by management

 MINIMUM QUALIFICATIONS

• Must be able to support the Zip Xpress culture with a focus on teamwork and a commitment to service

• Verbal and written communication skills

• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment

• US Citizenship required

• Six months experience in a data entry role or a similar role

• Six months experience in a customer service role or a similar role

• Proficiency in Microsoft office

PREFERRED QUALIFICATIONS

• Experience with Transportation and Logistics 

 COMMUNICATION

• Effectively and regularly communicate with the Zip Xpress Operations Manager and warehouse management staff

• Support Zip Xpress’ values, principles, vision, and mission

 PHYSICAL REQUIREMENTS

• Lift up to 50lbs occasionally

• Stand/walk/sit for up to 12 hours per day 

• Bend and Twist occasionally

• Reach/work above shoulders occasionally

• Fine manipulations frequently 

• Gross manipulation occasionally

• Push/pull occasionally

PAY RATE & SCHEDULE

$17-20 per hour starting wage

Workdays are Monday, Tuesday, Wednesday, and Friday

Shifts typically starting around 6pm in the evening and work until approximately 12am (midnight)

WORK ENVIRONMENT

Typical Office Environment

 TRAVEL

This position does not require travel outside of the designated location

 POSITION TYPE

This is a full-time non-exempt position

 RELOCATION

Relocation expenses are not provided, and must be able to commute to our Holland, Michigan location on a regularly scheduled basis.

 HIRING PREFERENCE

Zip Xpress is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.