Storage Administrator - Military veterans preferred

Description:

Job Title: Storage Administrator

Department: Operations – Services

Reports To: RavenTek Program Manager

Location: Radford, Virgina

Schedule: Monday – Friday with on-call rotation support

Hours: Full-time, 40-hours/week

FLSA Status: Salary, Exempt

Clearance: DOD Secret

Position Summary

The Storage Administrator will manage, maintain, deploy, and troubleshoot a mixed environment of enterprise data storage systems, including network-attached and fiber channel storage, in support of the Army's enterprise-level IT services. This role ensures universally available, secure, and scalable storage solutions. The Storage Administrator will support the company's mission by contributing to the stability, performance, and efficiency of client infrastructure and is expected to participate in on-call rotations and onsite support as needed. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.

Essential Duties and Responsibilities

• Design and maintain enterprise storage system configurations and architecture.
• Proactively monitor the performance of storage systems and identify improvement opportunities.
• Troubleshoot and resolve issues related to FC networks and NAS storage systems.
• Execute environmental data refreshes as requested by service owners.
• Develop documentation, SOPs, and support rationales for configuration decisions.
• Create and keep team-approved storage policies and standards.
• Follow ITIL practices for Change Management.
• Participate in a 24x7 on-call support rotation.
• Be available onsite for physical tasks and meetings with teams and leadership.
• Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
• Submit MSR's (Monthly Status Reports) as required by manager.
• Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
• Complete required compliance training as assigned.
• Other duties as assigned.

Knowledge and Critical Skills

• Strong understanding of enterprise storage administration in complex IT environments is essential.
• Familiarity with NAS and block storage, FC networks, and related protocols (FC, CIFS, NFS, iSCSI).
• Experience with Windows Server 2019/2022 and Linux OS.
• Scripting knowledge (PowerShell, Bash).
• Strong command line (CLI) skills.
• Team-oriented with excellent verbal and written communication skills.
• Ability to troubleshoot performance issues and implement long-term solutions.

Education & Work Experience

• Five or more years of experience in enterprise-level Storage Administration.
• Two or more years of experience with NAS and FC Storage Administration.
• Demonstrated experience scripting and working in both Windows and Linux environments.
• Familiarity with DoD STIGs, SRR scripts, and IAVM protocols is desired.

Certifications, Licenses

• CompTIA Security+ CE Certification

Special Requirements

• Current DOD Secret security clearance

Work Environment

Employees will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs regularly.

Physical Demands

To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employees must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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