R&D and Product Management AI Validation Specialist - Military veterans preferred

APTEAN


Position Title: R&D and Product Management AI Validation Specialist

Location: Atlanta GA USA Alpharetta, Georgia US

Location Details: Onsite

Experience Level: Experienced Professional


Country: United States

Type: Employee Regular Full Time

Job Description

Are you ready for what’s next, now?

We’re looking for an AI Validation Specialist, R&D and Product Management for our office in Alpharetta, GA. The position is full-time. You’ll join an awesome team to support our growing customer base.

About the role

The R&D and Product Management AI Validation Specialist will collaborate with our cutting-edge conversational AI agents to validate both the initial setup/configuration and ongoing formulation, bill of materials, and pilot-testing workflows within an Enterprise Resource Planning (ERP) software platform. In this dynamic position, the specialist will be guided by the AI agent through best-practice configuration of product formulations, versioning, pilot production BOMs, and management of critical R&D documentation (MMRs, BPRs, CoAs)—confirming that user inputs result in correctly built records in the system. Equally, the specialist will test the agent’s ability to answer spontaneous questions, offer contextual guidance based on industry standards, and handle exceptions gracefully. Hands-on exposure to the latest AI technologies will ensure our tools deliver an intuitive, accurate, and efficient path from setup through daily operations, while contributing directly to the evolution of a next-generation, AI-driven ERP experience.

Key Responsibilities:

• Domain-Driven Configuration & Validation
  • Lead the AI agent through setup of formulation parameters, pilot-production BOMs, and attachment of R&D documents (MMRs, BPRs, CoAs, SDS).
  • Verify conversational prompts translate into correctly built ERP records and flag any misconfigurations.
  • Execute both common and edge-case scenarios (e.g., scaled-down batch runs, ingredient substitutions, potency-driven quantity adjustments) to validate the AI agent’s guided flows and Q&A handling.
• Strategic Operations Partnership
  • Act as the voice of R&D and product teams, translating real-world formulation needs into actionable feedback for Aptean’s product team.
  • Help prioritize use cases—such as formula scaling, version control scenarios, or exception workflows.
  • Collaborate in sprint reviews with Aptean’s product team to close the feedback loop and validate iterative enhancements.
• Knowledge Transfer & Enablement
  • Create concise “how-to” guides and run demo sessions that showcase ideal AI agent interactions for non-technical first-time ERP users.
  • Coach trainers and early adopters on best practices, ensuring smooth transition from pilot to production deployment.

About You

In-Depth R&D and Product Management Expertise

• Comprehensive knowledge of product management best practices, including formulation lifecycles, pilot-testing protocols, and version control practices in nutraceutical, cosmetic, or personal-care environments
• Ability to translate lab-level procedures into structured business processes
• Exposure to creating or managing Master Manufacturing Records (MMRs), Batch Production Records (BPRs), Certificates of Analysis (CoAs), or Safety Data Sheets (SDS)

Analytical & Detail-Oriented Mindset

• Exceptional attention to data accuracy—able to spot discrepancies in ingredient concentrations, potency certificate values, and bill-of-materials cost calculations
• Skilled at designing and executing edge-case test scenarios to stress-test conversational flows

Strong Communication & Collaboration Skills

• Excellent written and verbal communication: able to convey precise feedback on AI prompts, configuration prompts, system behaviors, and workflow gaps
• Proven ability to work cross-functionally—liaising effectively between R&D and Aptean’s product stakeholders

Adaptability & Continuous Learning Orientation

• Thrives in rapidly evolving environments—quick to assimilate new system features and conversational enhancements
• Willingness to develop and iterate training materials as the AI agent matures
• Genuinely excited to work with AI, eager to learn about conversational and generative technologies, and open to partnering with our product team to shape the future of AI-driven ERP

What’s in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. ?

About Aptean

At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over?10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” –TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.

Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

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