Manager, Operations, Industrial Project - Military veterans preferred

Job Description

Internal                                                                

1.Provide necessary support and information on project business

2. Support and coordinate with team member for project development        

3.Assist Head of Operations to design internal and external SOP for project management                

4.Feedback various operation matters to improve operation quality and result

5.Coordinate/liaise/work with FICO/OFR/Overseas Branch on operation and operational accounting matters                                                                

Customer                                                                

1.Offering rate to Customer for concerned inquiry.

2.Keep communication with customer on daily basis

Problem Complexity / Process                                                                

1.Handle and track the project transportation condition

2. Execute the daily operation for different projects

3.Participate in making the project’s SOP and carry out strictly.

4.Collect operation issues and report to Head of operations and then reply to overseas/Customer

5. Track and answer the question of difficult case        

6.Communicate with the agent/overseas station/supplier and other colleagues about various oeration matters.

7.No loss making shipmeC40:K44nt/Projects

8.Ownership of file

9.Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness

10.Develop a team spirit and multitasking capabilities within the team

11.Plan, organise and direct an efficient and effective function

12.Conduct performance appraisal, including coaching