Relationship Banker & Teller, Floating - Military veterans preferred

About the Role:

The Relationship Banker & Teller, Floating position is essential in providing exceptional customer service and fostering strong relationships with clients in the banking sector. This role involves not only handling transactions but also understanding customer needs to offer tailored financial solutions. The successful candidate will be responsible for promoting bank products and services while ensuring compliance with banking regulations. By floating between various branches, the individual will gain a comprehensive understanding of different customer demographics and banking operations. Ultimately, this position aims to enhance customer satisfaction and drive business growth through effective relationship management.

Minimum Qualifications:

• High school diploma or equivalent; a degree in finance or a related field is preferred.
• Previous experience in a customer service or banking role is required.
• Strong numerical and analytical skills to handle financial transactions and customer inquiries.

Preferred Qualifications:

• Experience with sales and cross-selling banking products.
• Knowledge of banking regulations and compliance standards.
• Bilingual abilities to serve a diverse customer base.

Responsibilities:

• Engage with customers to understand their financial needs and provide appropriate banking solutions.
• Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
• Promote and cross-sell bank products and services to enhance customer relationships and meet sales targets.
• Maintain compliance with all banking regulations and internal policies while ensuring a secure banking environment.
• Assist in branch operations and support team members as needed, adapting to various branch locations.

Skills:

The required skills for this role include strong communication and interpersonal abilities, which are essential for building rapport with customers and understanding their financial needs. Attention to detail is crucial when processing transactions to ensure accuracy and compliance with regulations. Sales skills will be utilized daily to promote bank products and services effectively, contributing to the overall success of the branch. Adaptability is also important, as the floating nature of the position requires the ability to quickly adjust to different branch environments and customer demographics. Preferred skills, such as bilingual communication, will enhance customer interactions and broaden the bank's reach within the community.

About Company:

Peoples National Bank, a local community bank, serving our customers since 1909. We seek innovative caring, customer-service minded individuals who are looking for personal challenge and growth in position such as sales, technology, finance, administration and management. We are non-traditional thinkers who work hard and care about the people we serve while enjoying a family/team atmosphere.

We offer a generous benefits package, including:

• Competitive Salary
• Medical Dental and Vision Insurance
• Life and AD&D Insurance
• Long Term Disability
• AirEvac Membership
• AFLAC Policies
• Telemedicine
• 401k & Company Match
• Invest in Company Stock
• Discretionary Bonus

Peoples National Bank is an Equal Opportunity Employer