Outreach Worker - Military veterans preferred

Join our team as an Outreach Worker at Rosewood Family Health Center in Portland, OR! This role provides our patients with the needed educational information related to social service agencies available in the Portland area.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $20.83-$25.51/hour DOE with the ability to go higher for highly experienced candidates

• 0.80 FTE (32 hours a week)

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Assess patients’ current situation and identify services needed to ensure their basic needs and concerns are addressed

• Administer the “Social Determinants of Health” tool to facilitate disclosure of additional needs or concerns like mental health, nutrition, physical activity, and/or finances

• Make referrals to appropriate agencies and service providers based on identified needs

• Provide information and assist clients with self-referral

• Utilize knowledge of local community resources and services offered to provide recommendations and referrals for clients

• Utilize skills and knowledge of human behavior to assess and influence clients’ responsiveness to accessing the resources and services recommended

• Identify and provide outreach to individuals and families in need of healthcare coverage and/or healthcare home services

• Identify needs for special populations such as migrants and the homeless

• Provide application assistance for clients for healthcare coverage as needed

• Collaborate with all staff members to provide comprehensive services that are individualized to best serve each client

• Provide education to individuals and families regarding effective use of the local healthcare system, as well as various agencies and services available

• Participate in community outreach functions as requested

• Complete necessary documentation, including the Monthly Tracker

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• 1 year of experience working as a Lay Leader, Promoter, Community Health Worker, or similar role is required

• Valid Driver’s License and proof of automobile liability insurance coverage is required

• Effective verbal, written, and listening communication skills

• Strong organizational skills

• Ability to analyze and address patient concerns and identify priorities for patient care

• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Knowledge of the social and health agencies in the area and the services offered

• Knowledge of medical terminology

• Knowledge or a member of the community being served

• Basic knowledge of the principles of health promotion, disease prevention, and preventive care

• Basic proficiency with a variety of computer programs, including Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!