Field Service Technician - Military veterans preferred

Field Service Technician
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Your role and responsibilities:
In this role, you will have the opportunity to execute service work as per work instructions and in acaccordance with ABB quality and safety guidelines. Each day, you will deliver quality customer ser-vice planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. This role is contributing to the Electrification Smart Power division in the Atlantic Region. You will be mainly accountable for:
*Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
*Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. *Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
*Acting as trainer when needed, for field service associates and customers.

Qualifications for the role:
*High School Diploma/GED and 2 or more years' professional experience
*Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical pow-er equipment preferred
*Ability to travel 75% (occasional nights and weekends)
*Experience with 3 phase (208/480vac) power distribution equipment (UPS, PDU, STS, Panel-boards, etc.) or similar/relevant Military experience and or field service experience.
*Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us:
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.