TECHNICAL SUPPORT SUPERVISOR I - Military veterans preferred

Reliance Test & Technology


Job Title: TECHNICAL SUPPORT SUPERVISOR I

Security Clearance Required: Secret

Location: Eglin AFB, FL, US 32542

Job Type: Full-time

Education: Vocational / Trade School / Military Education

Career Level: Experienced (Non-Manager)

Category: Professional/Other

Job Description:

TECHNICAL SUPPORT SUPERVISOR I

Mission Department

Downrange, Test Site D-3, Eglin AFB

Open Position Request Number: R-Y-25

CLASSIFICATION: Technical Support Supervisor I

GRADE: Exempt; Regular Full-time

LOCATION: Downrange, Test Site D-3, Eglin AFB, FL – On Site

ESSENTIAL FUNCTIONS: Requires practical knowledge of operational objectives and range capabilities. Plan and assign work, implement policies and procedures, and recommend improvements in operations, testing and/or maintenance methods, equipment, operating procedures, and working conditions. Participate in the hiring of new employees by conducting interviews and making hiring recommendations. Provide employee counseling for disciplinary issues and perform performance evaluations. Ensure effective employee relations; provide employee coaching and development; resolve employee issues through problem resolution; balance quality, productivity, cost, and safety, and morale to achieve positive results in all areas; manage site performance measures and provide regular progress reports; manage department priorities; track absenteeism and time-keeping; and support Process Improvement. Responsible for all aspects of range control and safety, and all other duties as assigned.

GENERAL DUTIES:

• Must be thoroughly knowledgeable in all aspects of mission support coordination applicable to range support elements such as TSPI radars, telemetry, frequency control and analysis, communications, data collection instrumentation, and data product/media distribution.
• Must be familiar with range safety requirements and other local government agencies that impact mission activity.
• Must have thorough knowledge of facility test support capabilities and the ability to convey that knowledge to test engineers and customers.
• Incumbents must exercise discretion and independent judgment in resolving problems.
• May be responsible for assuring communications systems are established between range control, test aircraft and mission support personnel, including submission of work requests to facilitate range maintenance and operation.
• This position reports to a higher level Technical Support Supervisor and may interface with range schedulers; project coordinators; members of management.

Job Requirements:

OTHER DUTIES: Additional duties may be assigned to support contract/mission requirements in job-related areas.

EDUCATION/EXPERIENCE REQUIREMENTS: Must be a technical or service school graduate in communications-electronics with a minimum of five years' related operations experience to include supervising employees and project management.

OTHER REQUIREMENTS: This challenging position requires advanced leadership and managerial skills, as well as good functional knowledge of Microsoft Word, Outlook and Excel programs as well as PIMS modules. Supports E-OMS operational objectives. Observes company Quality, Safety, Environmental, Security and Administrative policies; supports Process Improvement.

WORK ENVIRONMENT: This position may function in a variety of environmental conditions both inside and outside, depending on mission requirements.

PHYSICAL DEMANDS: This position will be subject to substantial movements (motions) of the wrists, hands, and/or fingers. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal. May require sitting for long periods of time. Some lifting of up to 50 pounds, standing, bending, stooping and climbing may be required.

Note: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

Reliance Test & Technology, LLC is proud to be an Affirmative Action & Equal Employment Opportunity Employer. Reliance Test & Technology, LLC is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws or protected class.

Reliance Test & Technology, LLC maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Any person with a disability needing special accommodation for the application process please contact Human Resources.

Applicants must currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship. Security clearance eligibility may be discussed during the interview phase. Employment and start date are contingent upon the candidate receiving the required US DoD issued interim security clearance.

Reliance Test & Technology is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call the RT&T Human Resources Department at (850) 418-0155.



Equal employment opportunity, including veterans and individuals with disabilities.

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