Patient Access Services Rep/UKHC - Military veterans preferred

Posting Details

None

This position requires regularly walking and pushing a computer on wheels workstation and performing tasks with repetitive motions (such as typing). Also involves some exposure to loud noises, cuts/punctures, blood-borne or airborne pathogens, and combative/violent people.

Sunday, Wednesday, Thursday 12:45 p.m. – 1:15 a.m.

36 worked hours per week (three 12.5s). Some holidays are required. Position may be eligible for shift and weekend differentials.

Who is UK Healthcare? We are a Health Care system that puts our people first:We treat you as the individual you are, that’s what makes us who we are.We work in a team environment, where there is a sense of community pride within the team.We are proud of our people who make an impact on our community.Our working environment in our Health System is unique:The UK Albert B Chandler Hospital is the #1 ranked hospital in Kentucky for the last seven years.Our work is meaningful, crossing every aspect of health care.We offer competitive pay and rich benefits.We offer highly valued professional development opportunities such as our Employee Education program.Join the team at UK Healthcare today and make a generational impact in making a healthier Kentucky!

The Patient Access Representative is responsible for:Providing patient arrivalsPatient RegistrationResolution of patient complaints.Collection and verification of demographic information and insurance/payer source. information and correction of registration errors.Collection of patient-responsibility payments at time of service (copays, co-insurance, self-pay estimates).Maintaining HIPAA compliant and comply with all UKHC policies regarding patient privacy and confidentiality.Participating in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.

The ideal Candidate:Has the ability to perform their work in a fast-paced environment.Work independently and complete tasks efficiently, with an attention to detail.Loves helping others in sometimes stressful situations.Ability to keep a professional demeanor when working with patients and families.

If you are interested in this growth opportunity, apply today!

The ideal candidate will be customer service oriented; possess patient scheduling and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

Associate degree and at least four years of healthcare customer service experience preferred; previous experience working with patient registration highly preferred.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.